Job purpose                                                                          

The purpose of this position is to provide reception, office support services, honoring requests for medical records and intake paperwork.

Pay Range: $16.96-$21.89 per hour

Schedule: (3:30pm-7:30pm) Mon-Thurs & Sundays

Duties and responsibilities

The following duties are normal for this position.  These are not to be construed as exclusive or all-inclusive.  Other duties may be required and assigned.

Greet guests and clients as they enter. Answer phones and assist callers with their requests. Clerical support as needed. Responding to medical records requests and intake paperwork. Complete the intake process and paper flow to Accounting. Oversee the collection of co-pays and deductibles. Paraprofessionals may not admit, transfer, or discharge clients.  They may be directed to follow through with the process of implementation of the above by the director or designee. Attend staff in-service and meetings. Other duties as assigned.

 

Qualifications Required to Perform Essential Job Functions: 

2 yrs. experience working in an office environment. Minimum 1 yr. experience working with medical records or related, and 2-3 years related experience required, or any combination of education and experience that provides equivalent knowledge, skills, and abilities.  Must know and understand all rules, regulations, and requirements of the assigned program. Possess a valid driver license. CPR and first aid certified. The ability to drive a vehicle continuously for up to three hours. The ability to lift and move objects weighing a minimum of 25 pounds. Minimum of one year continuing freedom from chemical use problems

 

Required Skills, Knowledge and Ability

Strong verbal skills and ability to communicate in a positive manner under stress Ability to communicate with a variety of people from diverse cultures, socioeconomic and educational backgrounds. Flexibility to meet a variety of changing priorities Computer skills to draft emails

 

Physical Requirement

Hearing             100%    Ability to hear staff, incoming calls, and callers Vision               100%    Ability to see computer screen and written charts to document

outcomes and obtain data

Speaking          100%    Ability to speak to staff and reviewers Sitting              6-8 hours per day