Company Description

Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes, high net worth families and large multinational corporates and institutions. We’re passionate about creating growth in Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you.

Job Description

To provide a branch reception function by identifying the customer's needs, recording, monitoring and allocating the customer to the appropriate area for assistance whilst maintaining a high level of integrity and ethical standards.

Qualifications

Minumum Qualification

NQF Level 5 

Experience Required
Client Coverage
Personal and Private Banking
1-2 years
Branch banking and administrative experience, exposure to enquiries and query management.

Additional Information

Behavioral Competencies:

Documenting FactsEmbracing ChangeFollowing ProceduresInteracting with PeopleInterpreting DataManaging Tasks

Technical Competencies:

Banking Process & ProceduresClient ServicingCustomer Reception and ChannellingProduct Knowledge (Consumer Banking)