Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC Digital Business Services is a pivotal part of the Group, providing essential operational and technical support to our global businesses and helping improve customer service and efficiency. Digital Business Services combines global expertise and technology to help keep us ahead of the competition.

We are currently seeking a high calibre professional to join our team as an Officer, MPF Administration (12-month fixed term contract).

Principal Responsibilities

Handle physical document submitted from the customers with a strict timelineDispatch benefit payment to the customers within regulatory timeline Re-mail the physical correspondences within agreed service lead time for premium customers at officePrepare and arrange blasting the e-communication messages to the customers on a regular basisConduct testing of the new initiative of e-communication messages before implementationPerform quality assurance of management statistic report produced by GSC OperationsDelivers a quality operational performance and fully comply with the MPF Ordinance and RegulationsEffective communication with subordinates, peers, supervisors, and other colleagues across teamsHandle special projects and ad hoc tasks as assigned by assistant managers/managersSupport initiatives to enhance customer experience via streamlining and digital journey Identifies and recommends methods to improve operating efficiency and expense control through better workflow, Management Information Systems and automation enhancement

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC Digital Business Services is a pivotal part of the Group, providing essential operational and technical support to our global businesses and helping improve customer service and efficiency. Digital Business Services combines global expertise and technology to help keep us ahead of the competition.

We are currently seeking a high calibre professional to join our team as an Officer, MPF Administration (12-month fixed term contract).

Principal Responsibilities

Handle physical document submitted from the customers with a strict timelineDispatch benefit payment to the customers within regulatory timeline Re-mail the physical correspondences within agreed service lead time for premium customers at officePrepare and arrange blasting the e-communication messages to the customers on a regular basisConduct testing of the new initiative of e-communication messages before implementationPerform quality assurance of management statistic report produced by GSC OperationsDelivers a quality operational performance and fully comply with the MPF Ordinance and RegulationsEffective communication with subordinates, peers, supervisors, and other colleagues across teamsHandle special projects and ad hoc tasks as assigned by assistant managers/managersSupport initiatives to enhance customer experience via streamlining and digital journey Identifies and recommends methods to improve operating efficiency and expense control through better workflow, Management Information Systems and automation enhancementAbility to work independentlyStrong skills in task prioritisation and managing multiple responsibilitiesGood communication skill and interpersonal skillAbility to handle conflicting ideas/suggestions from various stakeholders and propose solutions acceptable to all partiesPossess a high level of flexibility in the approach and able to demonstrate good judgment and sense

You’ll achieve more when you join HSBC.
http://www.hsbc.com/careers

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.

Ability to work independentlyStrong skills in task prioritisation and managing multiple responsibilitiesGood communication skill and interpersonal skillAbility to handle conflicting ideas/suggestions from various stakeholders and propose solutions acceptable to all partiesPossess a high level of flexibility in the approach and able to demonstrate good judgment and sense

You’ll achieve more when you join HSBC.
http://www.hsbc.com/careers

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.