Manage Front Office Operations ranging from Reception Activities to Customer Care - Overall Responsibility of Front Desk Reception office

Ensure monitoring and performance of FO Executives and Team and to drive efficiency of Front Desk

Manage the shift rotations.

Respond to complaints and queries timely and efficiently.

Evaluate the front desk staff on the basis of performance and customer orientation.

Responsible for Accurate System Entries on SFDC / CRM Platforms

Provide Excellent C-Sat service

Graduate with Experience in Hospitality Industry