Job Description

The incumbent is responsible for providing a range of specialist administrative/professional services to all channels including the Business Development, Client Management and Telemarketing teams for all Group and Individual sales and client servicing activities to maximize the effectiveness of internal processes and optimize the service level. This may include but not limited to supporting and contributing to projects, goals, and budgets which require specific knowledge of sales activities.

Job Responsibilities:

Support all channels in the presales and sales process by handling new business quotation, inception and renewal installations.

Collaborate and follow up with other internal teams such as Operations, Underwriting and external parties included business partners & clients to ensure all outstanding documentation is completed and policies are incepted or renewed on a timely basis.

Raise suggestions/ improvement ideas on business issues and workflow to drive operating efficiency

Distribute product and sales materials to brokers regularly

Blast out communication materials to brokers/clients whenever there is product launch, event invitation or services updated

Collaborate with internal Operation teams and brokers/clients to follow up on the marketing programs

Arrange souvenirs and materials for any sponsorship or broker/client events

Assist in PowerPoint preparation, and management of inventory for brochures and premium tables

Follow up broker agreement/ addendum and ensure all related documents are in place

Assist in any ad-hoc business projects

Job Qualifications:

University education with minimum 2 years’ working experience

Administration/Brokerage or Health Insurance background is preferred

IIQE Paper 1,2 required

Excellent communication skills in both written and spoken English and Chinese

Self-motivated and able to manage priorities in meeting tight deadlines

Solid knowledge of Microsoft applications including Word, Excel, PowerPoint and Outlook

Experience with Salesforce or other CRM platforms is a plus.

Immediately available is preferred

Candidate with less experience will be considered as Officer

About The Cigna Group

Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.