GROW YOUR CAREER WITH US
At Norwegian Cruise Line Holdings (NCLH), we know our future success depends on our ability to attract and retain the very best talent. Our brands deliver vacations of a lifetime with innovative product offerings, a high level of service and unique guest experiences aboard each vessel and we’re continually seeking applicants who are passionate about hospitality and committed to being their personal best. As you learn more about our company, we think you will agree that there is no better time than now to become a member of the NCLH family!
APPLY ONLINE
If you’re interested to be considered for this position, please click the blue APPLY button at the top of the page to get started. All candidates must complete an on-line application to be considered.
POSITION SUMMARY / ESSENTIAL FUNCTIONS
This is a job onboard a Cruise Ship
The Officer Utility is responsible for the daily service and high standard of cleanliness of the officer and key personnel quarters and surrounding areas, including hallways and pantry areas.
• Provides full service cleaning of cabins to officers and staff assigned to their section, to include but not be limited to:
o Bathrooms cleaned and sanitized daily
o Bedrooms dusted, vacuumed, tidied daily
o Bed linens on changing day or as needed
o Balcony washed down daily (if applicable)
o Hallway walls cleaned, polished and vacuumed daily
o Delivery and pickup of laundry/dry cleaning as needed
• Responsible for Boundary staterooms; keeping them clean and providing amenities as per a guest stateroom.
• Chemical caddy stocked with NCL-issued products that are correctly labeled. Proper dilution and use of chemicals is followed as per company the company safety guidelines. Chemical caddy is never left unattended.
• Linen and cleaning lockers are kept stocked, clean and orderly at all times.
• Linens properly sorted/bagged and taken to the laundry on a timely basis.
• Cleans and maintains all cleaning equipment and ensures they are kept in good working order.
• Ensures waste management of sorting (at source) is done and disposed of properly.
• Provides assistance to stateroom stewards during turn around day by stripping bed and pillows, removing linen, towels, chinaware, glassware, and garbage from the rooms. Additionally, collecting and removing the bags of soiled linens and towels. Sanitizes the ice bucket, lid, coffee carafe, and coffee filter basket for assigned stateroom sections. Vacuums staterooms and guest corridors.
• Assists with luggage delivery, as well as wheelchair assistance as needed.
• Performs other related duties as assigned or as directed. The omission of specific duties does not preclude the supervisor from assigning duties that are logically related to the position.
• Must be familiar with the Safety and Environmental Protection Policy, SEMS, USPH, and Waypoint and carry out the policies and procedures appropriate for his/her position.
QUALIFICATIONS / REQUIREMENTS
• Intermediate to Advanced verbal and written level of English is required.
• One year experience in a Hotel or related establishment is required; or one year experience in hotel related positions onboard ships is required.
EDUCATION
• High school diploma or equivalent is required.
ATTRIBUTES
• Passionate about hospitality and customer service driven
• Must have a professional appearance and good hygiene
• Respect for all co-workers and guests
• Pride in your work by creating positive energy, excitement and fun
• Able to work 7 days a week
• Demonstrate positive behaviors; smiling, being polite and courteous
• Able to develop a camaraderie with team members
• Ability to live in close quarters, share limited space with other cabin-mates
REQUIRED ABILITIES / PHYSICAL REQUIREMENTS
• While performing the essential functions of this job, all team members are required to stand; walk long distances on the ship; use hands to touch, handle or feel; reach with hands and arms; talk, hear, taste and smell. All vessel positions require repetitive motion of bending, climbing, going up and down stairs and lifting more than 25 pounds. This job requires specific vision abilities to include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
ABOUT NCLH
Norwegian Cruise Line Holdings Ltd. (NYSE: NCLH) is a leading global cruise company which operates the Norwegian Cruise Line®, Oceania Cruises® and Regent Seven Seas Cruises® brands. The combined brands currently operate 32 ships, employ over 35,000 shipboard crew from more than 110 different countries and visit approximately 700 different port destination each year.
LEARN MORE ABOUT OUR COMPANY:
At a Glance: https://www.nclhltd.com/investors/company-information
Brand Overview: https://www.nclhltd.com/brands
Norwegian Cruise Line: www.ncl.com
Oceania Cruises: www.oceaniacruises.com
Regent Seven Seas Cruises: www.rssc.com
News Releases: https://www.nclhltd.com/investors/news-events
GET SOCIAL WITH US!
Facebook: https://www.facebook.com/NCLHCareersShipboard
LinkedIn: https://www.linkedin.com/company/norwegian-cruise-line
https://www.linkedin.com/company/oceania-cruises
https://www.linkedin.com/company/regent
Instagram: https://www.instagram.com/ncljobs/
EQUAL OPPORTUNITY EMPLOYER
It is Norwegian Cruise Line Holding’s policy not to discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, and marital or veteran status.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.