**Start Rate: $18.00/hour | Full-Time | Night shift** **Job Purpose or Objective(s):** The Spa Supervisor will oversee the staff of the spa to guarantee efficient operations and ensure excellent guest satisfaction is attained. You will report to the Spa Director. **Primary Tasks:** 1. You will monitor and follow up on guest feedback through the use of comment cards and other customer care techniques. 2. Manage guest complaints and take corrective action. 3. You will manage daily operations including opening and closing procedures, facility inspections, cash handling procedures, and general facility maintenance. 4. Analyze business volume and develop the staffing schedule to ensure coverage. 5. You will implement proper inventory and purchasing procedures, submit finalized PO’s to Director for approval. 6. Manage monthly promotions and sales strategies as outlined in the marketing plan. 7. You will manage office operations and perform clerical tasks such as typing, filing, proofreading, creating documents and sorting mail. 8. Assist staff with lifting and storing facility equipment, furniture, and products to help maintain facility and prepare for special events. 9. Perform other duties as assigned. **Requirements:** * Efficient and able to handle a variety of responsibilities simultaneously * Excellent verbal and written skills * Able to make decisions * One (1) year spa experience About the Choctaw Nation The Choctaw Nation is the third-largest Indian nation in the United States, with over 200,000 tribal members and more than 11,000 employees. The first tribe over the Trail of Tears, historic boundaries are in the southeast corner of Oklahoma. The Choctaw Nation's vision, "Living out the Chahta Spirit of faith, family and culture," is evident as it continues to focus on providing opportunities for growth and prosperity. Benefits Free gym membership Free access to employee health clinic Free lunch for casino & resort associates Earned wages access once per week for hourly Associates Pet insurance Paid vacation / sick time Medical / Dental / Vision 401(K) with company match College tuition reimbursement Short-term disability, long-term disability, and family leave Employee assistance program Employee prescription program CNO Paid Life Insurance Teladoc On Site Dental Clinics (Jet Dental) On Site Mammogram Services Free diabetes and hypertension monitoring benefit (Livongo) Accolade- Concierge Benefits Program Wellness Program that equals savings on health insurance cost (Virgin Pulse) Maternity Care Program **(Benefits provided by the Choctaw Nation are based on employment classification)** CNO was selected as a winner in both HRDUS' and Forbes' 2022 "Employer of Choice" competitions: Choctaw Nation of Oklahoma received recognition as one of six Best Places to Work in the United States as selected by HRDUS Choctaw Casinos & Resorts received recognition from Forbes as a Best Employer for Diversity in the Travel & Leisure category. Forbes also recognized the Choctaw Casino and Resorts as one of America's Best Employers for New Graduates. Job Identification: 15606 Job Category: Hospitality Posting Date: 03/05/2025, 4:59 PM Job Schedule: Full time Job Shift: Night Shift On-Site/Remote: On-Site