Oliver Wyman – Actuarial Health Practice – Chief of Staff

 Company Overview

 Oliver Wyman is a global leader in management consulting. With offices in more than 70 cities across 30 countries, Oliver Wyman combines deep industry knowledge with specialized expertise in strategy, operations, risk management, and organization transformation. The firm has 7,000 professionals around the world who work with clients to optimize their business, improve their operations and risk profile, and accelerate their organizational performance to seize the most attractive opportunities. Oliver Wyman is a business of Marsh McLennan [NYSE: MMC]. For more information, visit www.oliverwyman.com. Follow Oliver Wyman on X @OliverWyman.

What We Do

Oliver Wyman provides customized actuarial services and strategic insight, supporting clients as they strive to exceed their business objectives. Our exceptional client and employee retention exemplify our commitment to relationships built on trust, responsiveness and clear communication.

The Actuarial Health Practice of Oliver Wyman works with health organizations to manage their financial risks and support health care delivery by using advanced actuarial and modeling techniques.

The Health Practice of Oliver Wyman strives to be the consulting firm of choice for clients and employees, and to be recognized as the premier health actuarial consultancy by fostering the power of ideas to lead our industry, consistently helping clients achieve their strategic objectives, and gaining trusted advisor status. The practice seeks to inspire a team-oriented culture which fosters free flowing ideas, values diversity, and allows for challenges to the status quo. Its colleagues are proud to perform exciting, diverse, and leading-edge work.

The Health Practice of Oliver Wyman is rapidly growing and seeking individuals who are highly motivated to expand our team. The practice seeks to inspire a collaborative, team-based culture which fosters free flowing ideas, values diversity and allows for challenges to the status quo. Our colleagues are proud to perform exciting, diverse, and leading-edge work.

Our vision is to discover what lies beyond the obvious, achieve breakthroughs for our clients, and persist as an industry leader. Our mission is to be the leader in the integration of actuarial science, data science, and information technology to solve our clients’ most demanding challenges. We combine traditional actuarial principles with non-traditional solutions and communicate honestly and independently. We believe that diverse perspectives and approaches are business imperatives, and these can only stem from a diverse group of people. Investing in our people and local communities while delivering unequaled value to our clients is core to our mission at Oliver Wyman.

Job Overview

Oliver Wyman Actuarial is seeking exceptionally qualified candidates for a Chief of Staff position supporting the Health Actuarial practice reporting to the Health Practice Leader. The Chief of Staff will play a critical role in supporting the Health Practice Leader and the Health Leadership Team to drive strategic objectives, facilitate effective communication and ensure the successful execution of key initiatives.

This position will involve close collaboration and partnership across all levels of the Actuarial Health Practice along with cross-functional teams, and Oliver Wyman’s Health and Life Sciences management consultants. This role requires a strategic thinker with strong leadership skills, exceptional organizational abilities, and an ability to engage, build trust, and inspire individuals at all levels.

Key Responsibilities

Strategic Planning: Collaborate with the leadership team to develop and implement strategic plans that align with the organization’s goals and objectives. Monitor progress and provide insights to ensure successful execution.Operational Excellence: Oversee day-to-day operations of the Actuarial Health team, ensuring that processes are efficient and effective. Identify areas for improvement and implement best practices.Firm contribution and Practice growth: Support client relationship management (CRM) and business development teams drive strategic initiatives to accelerate practice growth; support of inorganic growth efforts, as needed.Project Management: Lead and manage key internal projects and initiatives, ensuring timely delivery and alignment with strategic objectives. Coordinate resources and track project milestones.Communication and Collaboration: Serve as unofficial Health Practice Communications Director specifically for internal messaging; be the internal spokesperson for the Actuarial Health Practice and a liaison between the Health Actuarial Team and other departments, facilitating communication and collaboration to achieve common goals. Prepare and present reports and presentations to senior management as needed.Team Development: Support the professional development of team members and talent management by identifying training needs, mentoring staff, and fostering a culture of continuous learning and improvement. Work closely with Practice Talent leader to maintain a pulse on the overall practice staff, as well as support recruiting and onboarding of new staff.Stakeholder Engagement: Build trust and maintain relationships with internal and external stakeholders, including the Health Actuarial staff at all levels, Global Practice Lead, and across various OWA functional teams, and others across the OW family. Serve as a point of contact and liaison, representing the Health Actuarial Team in meetings and discussions as needed.

Skills and Attributes

Ability to manage multiple priorities and deadlines in a fast-paced environment while maintaining attention to detail.Collaborative mindset with the ability to work effectively across teams and build positive relationships throughout the organization.Excellent communication and presentation skills, with the ability to convey complex information in a clear and compelling manner.Ability to adapt and thrive in a fast-paced, highly visible and evolving work environment; have a growth oriented, service-minded leadership philosophy.Strong problem-solving and decision-making skills, with a demonstrated ability to analyze complex issues, develop creative solutions and drive results.Critical and strategic thinker with the ability to challenge and improve ideas through co-creation and discussion.Results oriented with a focus on achieving measurable results and outcomes.Have a high level of integrity, discretion, and professionalism when handling sensitive and confidential information.Exceptional interpersonal skills, with the ability to engage and influence stakeholders at all levels

Technical Skills and Desired Experience

10+ years of relevant full time work experience; prior experience in consulting and/or the insurance industry beneficial but not required5+ years of experience in a leadership role; working with or supporting the C-suite or senior level leadership teamExperience handling highly confidential, sensitive, and business-critical issuesDemonstrated ability to build relationships and trust at the highest levels.Proven track record of managing complex projects and driving strategic initiatives from ideation to completionPrior client/Executive-facing experience with demonstrated ability represent oneself and the company wellExcellent written and verbal communication skills, including experience in creating and delivering effective presentations to senior leadership and internal and/or external leadership communications.Willingness to travel as needed to support the business

Why Work for Us

The Actuarial Practice of Oliver Wyman seeks to invest in its people by fostering a safe and inclusive environment, respecting and welcoming different perspectives, promoting an ownership culture, providing opportunities for individuals to develop their personal brand, and celebrating successes and rewarding performance. There are employee groups for: the LGBT+ community, racially and ethnically diverse employees, women, family life, introverts and veterans of military service at Oliver Wyman.

Oliver Wyman offers a performance-based pay program that rewards colleagues for the contributions they make to our business results, including year-end bonuses based on personal and corporate performance. We also offer an impressive array of benefits. Explore all the benefits offered at US Benefits | Marsh McLennan.

For more information, please visit our website at www.oliverwyman.com/actuaries.

About Marsh McLennan

Marsh McLennan (NYSE: MMC) is the world’s leading professional services firm in the areas of risk, strategy and people. The Company’s 83,000 colleagues advise clients in 130 countries. With annual revenue of nearly $20 billion, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses. Marsh provides data driven risk advisory services and insurance solutions to commercial and consumer clients. Guy Carpenter develops advanced risk, reinsurance and capital strategies that help clients grow profitably and pursue emerging opportunities. Mercer delivers advice and technology-driven solutions that help organizations redefine the world of work, reshape retirement and investment outcomes, and unlock health and wellbeing for a changing workforce. Oliver Wyman serves as a critical strategic, economic and brand advisor to private sector and governmental clients. For more information, visit marshmclennan.com, follow us on LinkedIn and Twitter or subscribe to BRINK.

Oliver Wyman is committed to the principles for equal employment opportunity and complies with all relevant federal, state, and local laws.

Marsh McLennan and its Affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people regardless of their sex/gender, marital or parental status, ethnic origin, nationality, age, background, disability, sexual orientation, gender identity or any other characteristic protected by applicable law. If you have a need that requires accommodation, please let us know by contacting TANA@mmc.com.