About Oliver Wyman

Oliver Wyman is a global leader in management consulting. With offices in 60 cities across 29 countries, Oliver Wyman combines deep industry knowledge with specialized expertise in strategy, operations, risk management, and organization transformation. Our 5000 professionals help clients optimize their business, improve their operations, and risk profile, and accelerate their organizational performance to seize the most attractive opportunities. Oliver Wyman’s thought leadership is evident in our agenda-setting books, white papers, research reports, and articles in the business press.  Our clients are the CEOs and executive teams of the top Global 1000 companies. Visit our website for more details about Oliver Wyman: www.oliverwyman.com 

Job Overview:

Oliver Wyman is looking for an experienced, resourceful, and detail-oriented Executive Assistant to support the Managing Partner (MP), Global Head of Capabilities. This position will perform diverse, advanced, and confidential daily C-suite level administration.  In this role you will:

Own and successfully execute a variety of administrative tasks for the MP

Manage complex client queries and identify creative solutions

Serve as a thought partner and strategic advisor to MP

Organize ideas, projects, people, time, and resources necessary to advance business priorities

Work closely with the MPs CoS and Leadership Team

Handle confidential/sensitive information with a strong sense of discretion

Structure and deliver high-level communications

Strategic calendar management that aligns with priorities and goals 

Deliver a positive service experience to clients (both internal and external) and build and maintain trusted relationships

Provide proactive and consistent support of the MP’s commercial effectiveness objectives

Collaborate with others to ensure fluid and flawless execution of duties that require teaming

Execute on key initiatives, developing a system that allows you to stay organized while juggling several projects, stakeholders, and priorities at once

Communicate issues when required and emphasize when the MP needs to weigh in or decide

Be curious about Capabilities and OW’s strategy and objectives

Remain open and adaptable to change.

Key Responsibilities:

Client Impact

Viewed by clients as responsive, acting as central point of contact for MP

Complete a variety of administrative tasks including managing extremely detailed and intricate calendars, booking business travel and appointments, organizing video conferences, processing expense reports and vendor invoices and maintaining trusted CRM data

Deliver a positive service experience to clients and work to build and maintain trusted relationships

Understand MP’s business goals and help to push them forward

Proactive ownership of MP’s CRM contacts, opportunities, meetings, and marketing metrics

Regular review of MP’s contacts and proactively identify opportunities for business development meetings to optimize scheduled travel

Trust Based Teaming

Build productive and collaborative relationships with colleagues

Understand expectations and demonstrate commitment to team

Approachable and consistently demonstrates a positive attitude and inclusive behavior

Listen to others and is open and respectful of all views

Strong sense of discretion with confidential information

Work Smart

Escalate issues appropriately and respectfully

Strong project manager, inclusively convening relevant stakeholders

Produce high quality work and ensures high quality output from others

Prioritize workload to deliver results on time

Comprehensive understanding of the context of the work

Demonstrate resilience and determination in challenging or evolving situations

Communication and Influence

Trusted advisor and “eyes and ears” for MP

Outstanding judgement and discretion

Independently synthesizes complex information into clear, concise messages

Collegial when communicating with others and will challenge or coach those who do not meet these standards

Facilitate productive discussions and debates key points with confidence

Development and Leadership

Role model on the EA team and embodies OW values

Mentor, train and onboards team members

Document and share expertise and resources

Provide and respond to feedback

Set a positive example and acknowledge good work

Actively participate in training and firm events and proactively seek training/development opportunities

Experience Required:

10+ years of previous administrative and/or project management experience

3+ years of previous OW EA II experience

Experience with data analysis and reporting a plus

Skills and Attributes:

Excellent judgement

Ownership mentality

Empathetic, courteous, positive demeanor

Excellent organizational skills with demonstrated ability to prioritize and multi-task

Ability to work in fast-paced environment and be detail-oriented

Resourceful and proactive

Strong problem-solving skills and decision-making capabilities

Superior written and verbal communication skills

Excellent time-management skills

Team player who can work with different personalities and working styles

Maintain and respect confidentiality

High emotional intelligence

Excellent problem solver

The applicable base salary range for this role is $84,000 - $137,000 USD

The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.

We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.

Oliver Wyman, a business of Marsh McLennan (NYSE: MMC), is a management consulting firm combining deep industry knowledge with specialized expertise to help clients optimize their business, improve operations and accelerate performance. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit oliverwyman.com, or follow on LinkedIn and X.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law. If you have a need that requires accommodation, please let us know by contacting reasonableaccommodations@mmc.com.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.