As Assistant Human Capital Manager, you will be part of the HC Operations team that deliver proactive and business focused HC advice and services for the UK and Ireland (a headcount circa 700).

This is a Fixed Term Contract till the end of 2025, starting as soon as possible.

The role has an employee relations focus, but other responsibilities include performance management support, program, policy and procedure development and implementation. The role entails working closely with the MMC shared service providers for payroll and benefits escalations.

The hours for this role are 9am-6pm, including one hour for lunch.

**This is a hybrid role that will require a presence in the London office at least 3 days per week.**

Key Responsibilities:

Consulting with management/stakeholders and provide support and daily HC guidance.

Providing counsel on complex employee relations issues.

Providing HC policy guidance.

Being the point of escalation for the HC Coordinators and the HC Generalist on complex issues.

Documentation and letter writing.

Working closely with the MMC shared service providers for payroll and benefits, supporting the HC Operations team in resolution of escalated queries.

Conducting exit interviews and reporting on findings from these interviews.

Updating Policies & Procedures as needed.

Supporting on internal and external audits.

Supporting HR leadership on projects as required

Required Experience:

Previous Human Resources Generalist experience is essential.

Previous experience working in a professional services environment preferred, but previous experience from another large company will also be considered

You’ll have the ability to be productive, flexible and to simultaneously manage multiple project priorities in a complex, performance-driven environment.

You will be educated to at least Bachelor’s degree level and ideally you will be CIPD qualified

Strong proficiency in Microsoft Office, particularly in Word, Excel and PowerPoint is required.

Experience in Workday is desirable.

Team Management experience is nice to have.

Your Skills and Attributes:

You’ll be driven to provide a high level of service in a fast-paced environment

You work effectively autonomously and in a team environment

Strong client relationship skills; the ability to establish positive, cooperative working relationship, both internal and external are essential

Strong written and verbal communication skills, as well as good problem-solving skills and professional judgment are expected

You’ll be a self-starter with a strong work ethic and an ability to work with minimal oversight

You’ll have the ability to professionally represent the department and the company and serve as a role model to all employees, exemplifying Oliver Wyman Values.

Why join us at Oliver Wyman?

At Oliver Wyman, we lead with heart - we love what we do and have fun while we do it! We also strive for breakthroughs by questioning, seeking diverse perspectives, and finding powerful and sustainable solutions. If you share these values and want to work as one and own our impact at the same time, be brave and achieve the amazing with us!

We’re individuals who are self-starting, motivated, energetic, entrepreneurial about what we do

We have the common aspiration to have an impact, leave a legacy and change the world. We have no interest in running a steady-state business. We want to build, grow and shape the environment around us

We value an environment where every member of Oliver Wyman is encouraged and expected to voice his or her opinion

We believe that to create a true meritocracy we need to remove artificial barriers to opportunity

We value people whose lives balance work and non-work activities because we believe they are both more interesting colleagues and are able to make better contributions to the Firm.

We push ourselves hard to deliver excellence, but we also work to extract the maximum benefit from the flexibility of a project-based business. We provide the ability to take career breaks for personal or family reasons. We fundamentally value each other’s time and are sensitive to how it is used. We are an output not input-based culture, have respect for people’s personal decisions, and believe that one's workload must be sustainable. We seek balance for ourselves and our colleagues.

To learn more, please follow us on Facebook, LinkedIn or Twitter: OliverWyman. www.oliverwyman.com/careers

Marsh & McLennan Companies and its Affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.

Oliver Wyman, a business of Marsh McLennan (NYSE: MMC), is a management consulting firm combining deep industry knowledge with specialized expertise to help clients optimize their business, improve operations and accelerate performance. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit oliverwyman.com, or follow on LinkedIn and X.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, civil partnership status, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. We are an equal opportunities employer. We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process. If you have a disability that may require reasonable adjustments, please contact us at reasonableaccommodations@mmc.com.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.