Support Center - Irving

The Omni Inventory Management Analyst owns the end-to-end inventory management for Ecommerce businesses and manages the reporting and analytics for Inventory Management teams while working in a high-energy environment. In this position the person works cross functionally to ensure optimal inventory levels to drive ecomm and third-party marketplace fulfillment. With analytics, this person will develop and maintain central reporting and data analysis for inventory management.

Major Activities

Ecommerce and B2B Inventory Management 

Collaborate with ecomm, B2B, and supply chain teams to manage product flow into distribution centers to support inventory levels to maximize GMROI 

Own the forecast for MIK Pro bulk buying and third-party ecomm business

Be the Inventory Management point of contact and decision makers for ecomm businesses, including developing inventory strategies and presenting opportunities and risks 

Partner with Ecomm teams to drive high completion rate for Ship-from-store and BOPIS including building systemic demand for peak seasons 

Lead root cause investigations of complex inventory discrepancies and recommend corrective actions

Inventory Data Analysis and Reporting 

With analytics mine complex data sets to find sales and inventory opportunities.  Share out finding with leaders to drive better decision making 

Own the analysis and governance of inventory strategies to drive inventory efficiencies 

Research and develop new or enhanced exception management reporting 

Present findings to leadership to facilitate acceptance and change

Capture the right metrics to influence stakeholders and measure success 

Build company and team reports for timely quality decision making  

Trouble shoot data flow issues for company and team reports 

Projects 

Develop and maintain SOPs, process maps, and serve as training partner for new team members 

Work with peers to offer guidance of procedure and systems improvements 

Use SQL to build new data set tables for efficient reporting 

Partner with B2B and Marketing teams to plan and execute large orders 

Follow industry and technology trends that can improve processes and operational efficiency 

Minimum Education

4-year college degree or equivalent experience

Minimum Special Certifications or technical skills

Microsoft Office with high ability in Excel and AccessSQL or high knowledge in query writing

Minimum Type of experience the job requires

2-4 years of experienceInventory Management, Supply Chain Finance, or other quantitative decision-making fields

Other

Curious and comfortable in an ambiguous environmentCreative and entrepreneurialCustomer-centric problem solver with a high self-learning agilityPassion for continuous self-improvementWell-developed communication skills with comfort presenting to groups and leaders

Preferred Education

Statistics, Data Science, Mathematics, Industrial Engineering, Supply Chain, or related field

Preferred Special Certifications or technical skills

Alteryx 

Python 

Google Big Query  

Micro Soft Power Automate 

Preferred Type of experience the job requires

Knowledge of Inventory Management Forecasting and Replenishment processesChange management

Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.

At The Michaels Companies Inc, our purpose is to fuel the joy of creativity. As the leading creative destination in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise, and MakerPlace by Michaels, a dedicated handmade goods marketplace. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit www.michaels.com

At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit mikbenefits.com.

Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together.

Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1-800-642-4235 (1800-MICHAEL).

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