div style=font-size: large; font-weight: bold; text-align: start; font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: pre-wrap; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;span style=font-size: small; font-weight: 400;font face=verdana style=Bloomberg is a global leader in business and financial information, news and insight, and we use innovative technology to deliver trusted data and bring transparency to the financial markets. Our customers around the globe rely on us for the information and tools they need to make critical investment decisions and remain connected across all sides of the financial community. And, to ensure the best experience for our 20,000+ employees across 176 offices globally, we provide the spaces and systems that allow our teams to work together with agility, productivity and collaboration, no matter where they are./font/span/divdiv style=font-size: small; font-weight: 400; text-align: start; font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: pre-wrap; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;font face=verdanabr style=margin-bottom: 0px; margin-top: 0px;/font/divdiv style=font-size: small; font-weight: 400; text-align: start; font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: pre-wrap; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;font face=verdanaThe Bloomberg Financial Solutions department of 5,000+ employees is at the forefront of ensuring success for our customers and employees alike. Our team comprises several key pillars: sales, service, operations, culture and brand. As a department, we are united by a common goal: We create meaningful relationships with clients by understanding their needs and delivering exceptional end-to-end support from sales and implementation, through their ongoing relationship with Bloomberg.br style=margin-bottom: 0px; margin-top: 0px;/font/divdiv style=font-size: small; font-weight: 400; text-align: start; font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: pre-wrap; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;font face=verdanabr style=margin-bottom: 0px; margin-top: 0px;/font/divdiv style=font-size: small; font-weight: 400; text-align: start; font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: pre-wrap; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;span style=font-weight: bold; margin-bottom: 0px; margin-top: 0px;font face=verdanaOur Team/font/span/divdiv style=font-size: small; font-weight: 400; text-align: start; font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: pre-wrap; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;font face=verdanabr style=margin-bottom: 0px; margin-top: 0px;/font/divdiv style=font-size: small; font-weight: 400; text-align: start; font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: pre-wrap; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;font face=verdanaAre you a skilled IT professional ready to take on a challenging and rewarding role? As a Support Specialist with the Bloomberg On-Site Support (BOS) team in New York, you will play a crucial part in ensuring the smooth operation of our technology infrastructure. Your expertise will be instrumental in supporting Bloomberg clients across the New York Area, with responsibilities ranging from desktop support to complex network troubleshooting, NODE site support and IDF equipment management./font/divdiv style=font-size: small; font-weight: 400; text-align: start; font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: pre-wrap; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;font face=verdanabr style=margin-bottom: 0px; margin-top: 0px;/font/divdiv style=font-size: small; font-weight: 400; text-align: start; font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: pre-wrap; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;font face=verdanabr style=margin-bottom: 0px; margin-top: 0px;/font/divdiv style=font-size: small; font-weight: 400; text-align: start; font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: pre-wrap; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;span style=font-weight: bold; margin-bottom: 0px; margin-top: 0px;font face=verdanaThe Role:/font/span/divdiv style=font-size: small; font-weight: 400; text-align: start; font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: pre-wrap; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;font face=verdanabr style=margin-bottom: 0px; margin-top: 0px;/font/divdiv style=font-size: small; font-weight: 400; text-align: start; font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: pre-wrap; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;font face=verdanaJoin our dynamic Bloomberg On-Site Support (BOS) team in New York City. As a Support Specialist, you will be based in our headquarter office in NYC, providing onsite support to Bloomberg clients./font/divdiv style=font-size: small; font-weight: 400; text-align: start; font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: pre-wrap; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;font face=verdanabr style=margin-bottom: 0px; margin-top: 0px;/font/divdiv style=font-size: small; font-weight: 400; text-align: start; font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: pre-wrap; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;font face=verdanaspan style=font-weight: bold; margin-bottom: 0px; margin-top: 0px;We’ll trust you to have the following skills/span:/font/divdiv style=font-size: small; font-weight: 400; text-align: start; font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: pre-wrap; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;font face=verdanabr style=margin-bottom: 0px; margin-top: 0px;/font/divul class=PlaygroundEditorTheme__ul style=font-size: small; font-weight: 400; text-align: start; font-style: normal; letter-spacing: normal; margin-bottom: 0px; margin-top: 0px; orphans: 2; text-indent: 0px; text-transform: none; white-space: pre-wrap; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;li class=PlaygroundEditorTheme__listItem style=margin-top: 0px;span style=margin-bottom: 0px; margin-top: 0px;font face=verdana3+ Years of relevant experience /font/span/lili class=PlaygroundEditorTheme__listItemspan style=margin-bottom: 0px; margin-top: 0px;font face=verdanaOnsite Support: Deliver exemplary on-site assistance for the installation and servicing of critical servers, routers, appliances, computers, and IDF equipment. This includes rack and stack of routers, switches, and patching./font/span/lili class=PlaygroundEditorTheme__listItemspan style=margin-bottom: 0px; margin-top: 0px;font face=verdanaOrder Management and Implementation: Support order management and implementation processes, working closely with clients and the Sales Department./font/span/lili class=PlaygroundEditorTheme__listItem style=text-align: start;span style=margin-bottom: 0px; margin-top: 0px;font face=verdanaThrive in a fast paced team, whilst demonstrating adaptability in a constantly evolving environment./font/span/lili class=PlaygroundEditorTheme__listItemspan style=margin-bottom: 0px; margin-top: 0px;font face=verdanaCustomer Service Focus: Provide exceptional customer service during client interactions, managing tasks such as account management, license activation, and software support./font/span/lili class=PlaygroundEditorTheme__listItemspan style=margin-bottom: 0px; margin-top: 0px;font face=verdanaTechnical Expertise: Utilize Linux-based platforms proficiently to console into routers for service or new installations. Additionally, troubleshoot issues within both Windows and Mac environments, covering software, hardware, and networking issues./font/span/lili class=PlaygroundEditorTheme__listItem style=text-align: start;span style=margin-bottom: 0px; margin-top: 0px;font face=verdanaBasic understanding of networking principles including LAN, WAN, TCP/IP, DNS, BGP, and subnetting./font/span/lili class=PlaygroundEditorTheme__listItemspan style=margin-bottom: 0px; margin-top: 0px;font face=verdanaVendor Management: Collaborate with vendors and consultants in the Western Region to ensure efficient service delivery./font/span/lili class=PlaygroundEditorTheme__listItemspan style=margin-bottom: 0px; margin-top: 0px;font face=verdanaDocumentation: Maintain meticulous documentation of all tasks and updates using our proprietary ticketing system./font/span/lili class=PlaygroundEditorTheme__listItem style=margin-bottom: 0px;span style=margin-bottom: 0px; margin-top: 0px;font face=verdanaMultitasking: Effectively multitask in a fast-paced environment with a keen eye for detail./font/span/li/uldiv style=font-size: small; font-weight: 400; text-align: start; font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: pre-wrap; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;font face=verdanabr style=margin-bottom: 0px; margin-top: 0px;/font/divdiv style=font-size: small; font-weight: 400; text-align: start; font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: pre-wrap; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;span style=font-weight: bold; margin-bottom: 0px; margin-top: 0px;font face=verdanaWed love to see:/font/span/divdiv style=font-size: small; font-weight: 400; text-align: start; font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: pre-wrap; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;span style=font-weight: bold; margin-bottom: 0px; margin-top: 0px;font face=verdanabr/font/span/divul class=PlaygroundEditorTheme__ul style=font-size: small; font-weight: 400; text-align: start; font-style: normal; letter-spacing: normal; margin-bottom: 0px; margin-top: 0px; orphans: 2; text-indent: 0px; text-transform: none; white-space: pre-wrap; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;li class=PlaygroundEditorTheme__listItem style=margin-top: 0px;span style=margin-bottom: 0px; margin-top: 0px;font face=verdanaDesktop Support: Strong ability to troubleshoot and resolve issues across both Mac and PC environments./font/span/lili class=PlaygroundEditorTheme__listItemspan style=margin-bottom: 0px; margin-top: 0px;font face=verdanaMobile Support: Proficient in managing and troubleshooting mobile devices, including Android and iOS platforms./font/span/lili class=PlaygroundEditorTheme__listItemspan style=margin-bottom: 0px; margin-top: 0px;font face=verdanaAudio-Visual (AV) Support: Experience in setting up and supporting AV equipment for meetings and presentations./font/span/lili class=PlaygroundEditorTheme__listItemspan style=margin-bottom: 0px; margin-top: 0px;font face=verdanaNetwork amp; IDF Equipment: Skilled in supporting and maintaining network infrastructure, including routers, switches, service, and patching, as well as IDF equipment./font/span/lili class=PlaygroundEditorTheme__listItem style=margin-bottom: 0px;span style=margin-bottom: 0px; margin-top: 0px;font face=verdanaOrder Management: Capable of managing order processes, from implementation to client delivery, ensuring timely and accurate fulfillment./font/span/li/uldiv style=font-size: small; font-weight: 400; text-align: start; font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: pre-wrap; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;font face=verdanabr style=margin-bottom: 0px; margin-top: 0px;/font/divdiv style=font-size: small; font-weight: 400; text-align: start; font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: pre-wrap; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;span style=font-weight: bold; margin-bottom: 0px; margin-top: 0px;font face=verdanaWhats it Like To Work Here?/font/span/divdiv style=font-size: small; font-weight: 400; text-align: start; font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: pre-wrap; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;font face=verdanabr style=margin-bottom: 0px; margin-top: 0px;/font/divdiv style=font-size: small; font-weight: 400; text-align: start; font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: pre-wrap; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;font face=verdanaWe work hard. We are ambitious and set ourselves tough business goals. We are a meritocracy where everyone has a voice - not a job title. Working with people you trust, respect, and can collaborate with is more important than titles or position. Things move fast, and we want people who will enjoy working in this environment and feed off the energy. But it isn’t all about work. Giving back is one of our core values, and there are many ways to get involved in philanthropic initiatives from helping local school kids with their reading to helping clean up local parks and waterways./font/divdiv style=font-size: small; font-weight: 400; text-align: start; font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: pre-wrap; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;font face=verdanabr style=margin-bottom: 0px; margin-top: 0px;/font/divdiv style=font-size: small; font-weight: 400; text-align: start; font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: pre-wrap; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;font face=verdanaspan style=margin-top: 0px;What is Bloomberg?: /spana class=bloombergLink href=https://www.bloomberg.com/company/stories/what-is-bloomberg/ data-destination=rte:bind style=cursor: pointer; margin-bottom: 0px;https://www.bloomberg.com/company/stories/what-is-bloomberg//a/font/divdiv style=font-size: small; font-weight: 400; text-align: start; font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: pre-wrap; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;font face=verdanaspan style=margin-top: 0px;View our Benefits: /spana class=bloombergLink href=https://www.bloomberg.com/company/careers/working-here/employee-benefits/united-states/?tactic-page=588601 data-destination=rte:bind style=cursor: pointer; margin-bottom: 0px;https://www.bloomberg.com/company/careers/working-here/employee-benefits/united-states/?tactic-page=588601/a/font/divdiv style=font-size: small; font-weight: 400; text-align: start; font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: pre-wrap; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;font face=verdanabr style=margin-bottom: 0px; margin-top: 0px;/font/divdiv style=font-size: small; font-weight: 400; text-align: start; font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: pre-wrap; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;font face=verdana style=br style=margin-bottom: 0px; margin-top: 0px;Apply if you think were a good match. Well get in touch to let you know that the next steps are./font/div Salary: 70000,95000,USD,Annual Bloomberg is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of age, ancestry, color, gender identity or expression, genetic predisposition or carrier status, marital status, national or ethnic origin, race, religion or belief, sex, sexual orientation, sexual and other reproductive health decisions, parental or caring status, physical or mental disability, pregnancy or parental leave, protected veteran status, status as a victim of domestic violence, or any other classification protected by applicable law. Bloomberg is a disability inclusive employer. Please let us know if you require any reasonable adjustments to be made for the recruitment process. If you would prefer to discuss this confidentially, please email amer_recruit@bloomberg.net