Description We are in search of an OnBase Administrator to join our team in Cleveland, Ohio. In this role, you'll serve as a critical link between our technical and non-technical users, managing enterprise systems, workflows and permissions structures. You'll also play a key role in identifying and implementing new systems and process improvements. This role offers a short term contract employment opportunity. Responsibilities: • Develop expertise in enterprise systems and become a "power user" • Manage permissions structures and workflows to support business processes • Provide data-supported recommendations for optimizations and alignments between business and technical implementations • Identify and propose potential system integrations and business process improvement opportunities • Participate in vendor review processes and gather requirements for application implementation • Provide administrative backup/support for departmental systems and workflows, such as HRIS, CRM, and IT Automation systems • Collaborate with IT and other operational teams to make processes more efficient by overseeing the use of technical tools and platforms • Keep up to date on industry trends and facilitate discussions around new opportunities • Serve as a subject matter expert on related systems and processes for organizational initiatives • Review day-to-day organizational system health and operations, developing methodologies for auditing for accuracy and proper functioning • Manage change control processes, both internally and with third-party vendors, to support IT operations. Requirements • Proficiency in using Atlassian Jira for project tracking and management. • Experience with CRM systems to manage business relationships and data. • Ability to conduct Gap Analysis to identify improvement areas in business processes. • Strong skills in Microsoft Excel for data analysis and presentation. • Proficiency in Microsoft Word for document creation and editing. • Experience with AB Testing to optimize system performance. • Familiarity with Agile Scrum methodologies for project management. • Understanding of Business Process Functions within an organizational setting. • Ability to create comprehensive Business Requirement Documents. • Experience in Claim Administration, preferably in a similar industry. • Knowledge of Lawson software for human resources, finance, and supply chain management. • Proficiency in OnBase for enterprise content management. • Familiarity with Hyland OnBase for managing documents, processes, and cases. Technology Doesn't Change the World, People Do.® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .