Job description
Come be a part of a rapidly expanding $25 billion dollar global business. At Amazon Business, we set out every day to innovate and disrupt the status quo. We stand at the intersection of tech and retail in the B2B space developing innovative purchasing and procurement solutions to help businesses and organizations reimagine buying. Bring your insight, imagination and a healthy disregard for the impossible. Join us in building and celebrating the value of Amazon Business to buyers and sellers of all sizes, unlocking our potential worldwide.

The Amazon Business Enablement, Change Management, and Communications (ECMC) Team is seeking a Sales Onboarding Lead who can build and deliver sales-focused training content to customer facing sales roles and drive their success with their enterprise customers. The ideal candidate will have a strong sales and/or enablement background, superior program management skills, and a history of designing and delivering high-quality sales training programs. This role will design and deliver engaging and dynamic new hire training programs. This role will collaborate with the broader sales enablement team on projects that remove barriers and accelerate sellers’ success.
This role is located in the following Amazon locations: Seattle, WA; Arlington, VA; Austin, TX


Key job responsibilities
• Design and deliver sales onboarding programs for Amazon Business customer facing teams including Sales and Professional Services; skills include customer engagement, sales methodology, internal sales tools, Amazon Culture, etc. Trainings will target new hires.
• Design and develop creative, learner-centered, performance-based training materials in multiple modalities, e.g. instructor led and eLearning delivery
• Design and execute operational aspects of training program including annual training calendar, registration processes, agenda and content, speaker schedules, etc.
• Identify top challenges across Amazon Business (AB) that are preventing salespeople from delivering results and ensure those concepts are included in the appropriate learning pathways
• Partner with other ECMC team members to create programs, tools, and resources that help new hires overcome blockers (online job aids & references, instructional content that supports classroom training events, and designing content for e-learning solutions)
• Seek input and partnership from the diverse set of stakeholders (Sales Leadership, Sellers, Sales Operations, etc.), that have a stake in Amazon Business Enablement programs
• Select and maintain pool of facilitators (sellers or product SMEs) to lead specific onboarding sessions; define and maintain the Onboarding Buddy Program
• Develop and maintain training KPIs/data that contribute to monitoring the performance of training programs; iterate continuously based on these metrics
• Support additional Sales Enablement projects as needed