MarketSource, Inc. is a premier provider of integrated sales & marketing solutions to Fortune 500 companies. We offer a dynamic environment that fosters creativity and provides unlimited opportunities for personal and professional growth.

The On-Boarding Project Specialist/Coordinator is a non-exempt role responsible for providing a high level concierge type experience within the Target retail program. The OPS is responsible for creating a specialized onboarding experience for all new hires to the Target Tech Program that leads to sustainable and scalable improvement in all retention metrics. The OPS will actively engage newly on-boarded employees in an effort to enhance the new hire experience and provide for seamless transition into the store location within the Target program. The OPS is responsible for fostering and maintaining a positive working relationship within the retail location and it’s various managerial and support center employees.  

This is a full-time position designed to enhance the new hire experience and provide a more efficient on-boarding experience.

Essential Functions:  

Weekly Responsibilities
 Personalized Welcome Letters to All ClearsPhone call next day to All ClearsEmail SetupOneSource LoginsTarget Tech ShirtsQ&AOnline Training Follow Up – Quick, Complete, Accurate20-30 phone calls p/day includes multiple texts and emailsTechnical Support with Email, OneSource, Windows credentials, etc.Target POS NumbersWorks with approximately 10-15 people each dayRegular coordination with Support Team, Recruiting, and ESG Support Team – T-Shirts, POA Info, POS Info, etc.Recruiting – Employee informationESG – Paperless Pay Issues, Benefits, etc. Constant communication updates provided to DMsFacilitates handoff between new hire and DM1st Day Follow Up (will eventually include 30 day follow up) 
Bi-Weekly New Hire Call
 Content includes:Welcome and CongratulationsMarketSource Intro and Core ValuesTarget Tech program overview4E StrategyGreat 2.0 Intro30 Day RoadmapWeekly Classroom Training – New Hire Orientation

 Covers 4 geographic areas; content  includes:Dress Code, Professionalism, PartnershipImportant Contacts – Who to Call (Benefits, Support Team, Direct Deposit, Paperless Pay, TMIC, etc.)4E Strategy – Breakout GroupsMarketSource Core ValuesVariable Comp Plan Intro, Review, and Quiz – Goals and earning potentialGREAT 2.0 (90-120 minutes) including Digital Services 
 
Minimum Education and/or Experience:

 Education:  BA/BS College Degree preferred, or equivalent business experienceMinimum 1-5 years of experience in fieldPast retail knowledge a plus 
Requisite Abilities and/or Skills:

 Strong Verbal and Written SkillsAbility to conduct positive, professional conversations via telephoneAbility to be self-motivated and work in the field independently without supervisionProficient in the use of Microsoft Office (Excel, PowerPoint, Word)Training and classroom-style facilitation skillsProfessionally handles access to confidential informationHighly organized; capable of managing multiple tasks 
Additional Job Requirements:

 Physical ability to perform tasks that may require prolonged sitting Performs additional job duties as assignedAbility to lift up to 20 pounds independently  
 
MarketSource is an Equal Opportunity Employer