Under the direction of a Registered Pharmacist, assists pharmacists in preparing and distributing medications, and maintaining patient records maintaining the drug inventory.
Performs all job functions of the Pharmacy Technician Specialist as needed/appropriate for the Home Infusion Pharmacy department. Performs pharmacy supportive functions requiring an advanced level of training and additional levels of responsibility; may focus on advanced technical skills. Performs tasks requiring independent judgement, advanced technical skills, and creative problem solving. Demonstrates performance that consistently meets quality assurance standards. Performs sterile IV compounding with complex formula for home infusion patients. The consequences of a compounding or drug selection error, if undetected could result in serious patient injury. Maintains patient records for delivery ticket confirmation, ABN; which are required prior to claim submission. Also responsible for thinning patient charts, filing nursing notes and other paperwork to maintain patient records. Additionally, assist with gathering supplies for deliveries and scheduling deliveries.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIESIn addition to the Pharmacy Technician Specialist responsibilities, the Home Infusion Pharmacy Technician Specialist is also responsible for:
Prepares IV admixtures for home infusion patients
Interprets and follows complicated compounding formulas.
Maintains knowledge of all equipment used in clean room and policy and procedures associated with them.
Ensures appropriate NDC products are used for compounding for accurate charge capture.
Maintains advanced knowledge of IV stability and storage issues.
Maintains advanced knowledge of prescription labeling information.
Prepares Hazardous Drugs for home infusion patients
Maintains competencies related to hazardous drugs handling and preparation.
Interprets and follows complicated directions for mixing hazardous drugs.
Patient Record Maintenance
Responsible for filing paper work such as HIPPA forms, record release forms, signed delivery tickets in patient charts to maintain compliance.
Follows up with appropriate personnel for missing documents.
Responsible for filing prescription records and compounding records in patient charts.
Organizes current patient charts
Cleans and coordinates storage for inactive patient charts to meet regulatory guidelines for storage of records.
Assist with third party audits by requesting closed charts from the storage.
Shipping and Distribution Assistance
Verifies and confirms shipping/delivery address and times with customers.
Picks supply items for IV infusions at home and prepare for packaging.
Coordinates delivery schedule with vendors for home infusion meds to be delivered to patients’ homes.
Completes final packaging for shipment/delivery once all drugs/supplies are checked by a pharmacist.
Hands off packages to drivers for a delivery to patients’ homes.
Drug Card Billing Assistance
Drug card billing for home infusion pharmacy patients, troubleshoot claims rejections, finalize and adjust drug claims for submission.
Process test claims for patients to provide copay information for patients before they come on service.
Process any required third party billing claims in Towers Pharmacy program and coordinate with home infusion pharmacy program.
Assist with drug ordering and inventory functions as needed.
Complexity of Work: Ability to perform algebraic calculations necessary for the IV admixtures and hazardous drugs preparation.
OTHER FUNCTIONS AND RESPONSIBILITIES
Performs other duties as assigned.
REQUIRED EDUCATION, EXPERIENCE AND CERTIFICATION/LICENSURE
Education: Minimum of six months specialized training beyond High School Diploma
Experience: Minimum 1 year experience in sterile compounding, previous home infusion pharmacy experience preferred.
Licensure: Current State of Michigan Pharmacy Technician license required.
REQUIRED SKILLS AND ABILITIES
Interpersonal skills necessary to communicate effectively within the Pharmacy department, delivery vendors, and with SJMHS personnel. Pharmaceutical knowledge commensurate with a certified pharmacy technician to function on-line as work volume dictates. Ability to concentrate and pay close attention to detail for up to 100% of the time when performing on-line functions. Ability to maintain intravenous aseptic technique standards. Advanced computer skills to perform in an office environment, retrieve data, generate reports, and function in an on-line position. Ability to function in a stressful and demanding environment with critical time constraints.
Physical Requirements
Repetitive use of hands and fingers (e.g. preparing IV admixtures, use of computer keyboard). May require lifting and carrying loads up to 30 lbs., including boxes, and IV solutions and stooping or kneeling (e.g. to pick up items from the floor, to remove and replace items on lower shelves, and to file documents.) Sitting, walking, or standing for long periods of time (4-8 hours) often.
This document is intended to describe the generalized duties and responsibilities, the specialized job functions, and the essential requirements of this job. It is not intended to be an exhaustive statement of all supplemental duties, responsibilities, or non-essential requirements or reflect any accommodations made under the American’s with Disability Act, the Michigan Handicapper’s Act, or SJMHS’s Return to Work Program
Our Commitment to Diversity and Inclusion
Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.