Dealership:L0397 Driveway Home Office

Driveway.com | Sell Agent - Customer Experience

The Sell Agent – Customer Experience is responsible for delivering customer website support and coordinating customer vehicle purchases.   

Schedule: Open availability

Pay: $22/H + Bonus Incentives

Location: 14900 Landmark Blvd Dallas, TX 75254

Responsibilities

Driveway website concierge/brand promise expert:Customer Concierge:Answers questions and helps move the digital transaction process forwardCoordinates virtual inspection using our inspection applicationCoordinates pick-up of purchased vehicle from customer’s home.Communicate effectively with customers through chat, phone, and CRM/emailMaintain activity logOther duties as assigned

Skills and Qualifications

Strong attention to detailExcellent communication skillsTime managementActive listening skillsCritical thinkingWe offer best in class industry benefits:Competitive pay Medical, Dental and Vision PlansPaid Holidays & PTOShort and Long-Term DisabilityPaid Life Insurance401(k) Retirement PlanEmployee Stock Purchase PlanLithia Learning CenterVehicle Purchase DiscountsWellness Programs

High School graduate or equivalent, 18 years or older required. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.