As Online Payment and Fraud Analytics Expert you will join Philips’ you will join Credit & Collection team. On daily basis you will have a chance to investigate disputes, reduce chargebacks and increase authorization rates. Working on improvements in the Online Payment & Fraud process and cooperating with various departments. The key challenges for the coming period will be to maintain a smooth financial operation of the online shop while working in an expanding and dynamic environment. Moreover, you will help to define and implement finance related requirements and make improvements in the end-to-end online payment process where possible.
Your role:
Monitoring, analyzing and performing operation tasks around fraud,
Conducting daily fraud assessments,
Collaborating with regions to provide fraud prevention data,
Analyzing payment data to optimize payment approvals,
Assisting the consumer care team in investigating fraud cases,
Sparring partner for the central E-commerce team for implementing new functionalities and fixing issues,
Continuously drive improvements in the E-commerce business of Philips,
Responsible for making sure regulations are met,
Independent working approach and become a subject matter expert in this area.
.
Our benefits:
Hybrid way of working (3 days per week at office in Lodz)
Employment contract
Annual bonus based on performance achieved
Private medical care with the option to extend it to family members
Benefit System cards
Discount for Philips’ products
Wide variety of trainings & learning opportunities
Promotion of a healthy lifestyle in the office
Employee Assistance Program
You're the right fit if:
3-5 years’ experience in finance department & fraud area,
Strong analytical skills required, data analysis and translating trends into rules,
Advanced level of Excel knowledge,
Ecellent decision-making abilities with a track record of autonomous work,
Fluent English–both written and spoken,
Knowledge of eCommerce and Online Payments domain would be beneficial,
Relevant experience of liaising with Online Payment Providers,
Work experience in SAP system,
Background in F&A, Economics or Business Administration – at least bachelor’s degree,
Customer service focus.
About Philips
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
• Learn more about our business.
• Discover our rich and exciting history.
• Learn more about our purpose.
If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion here.
#LI-EU
#LI-OFFICE
#GBS