Charleston, SC, 29409, USA
47 days ago
Online Sales Concierge
*D.R. Horton, Inc., the largest homebuilder in the U.S.,* was founded in 1978 and is a publicly traded company on the New York Stock Exchange. It is engaged in the construction and sale of high quality homes designed principally for the entry-level and first time move-up markets. The Company also provides mortgage financing and title services for homebuyers through its mortgage and title subsidiaries. Please visit our website at www.drhorton.com for more information. *D.R. Horton, Inc.* is currently looking for an *_Online Sales Concierge_*. The right candidate will specialize in the process of converting internet leads to onsite traffic/sales. *Essential Duties and Responsibilities* include the following. Other duties may be assigned. * Manage all incoming internet leads from company website and outsourced companies * Ensure a positive experience to all potential customers whether online, live chat or by phone * Convert qualified leads into office appointments with onsite Sales Representatives * Enter and update information in a customer management database * Exercise proper qualification skills to identify genuine leads that have the potential to become genuine sales opportunities * Responsible for producing monthly sales and marketing reports (Intertrack, Sales Performance Analysis, and Marketing & Sales Cost Efficiency Analysis) * Generate a monthly analysis of divisional website traffic, hits, source, etc. * Maintain current knowledge of communities, product, plans and amenities * Generate new customer opportunities by prospecting and developing existing leads through telephone, email, and mail * Coordinate mass mailing lists and the mailing of materials to prospective clients * Conducts all business in a professional and ethical manner to serve customers and increase the goodwill and profit of the company * Ability to work overtime *Education and/or Experience* * High school diploma or general education degree (GED); and/or one to three years of related experience and/or training * Superb interpersonal, written and verbal communication skills * Ability to work well within a team * Provide attention to detail and manage multiple responsibilities * Strong organizational and follow-through skills * Ability to apply common sense understanding to carry out instructions furnished in written oral form or via DRH applications * Proficiency with MS Office and email * Ability to sit for majority of 8-hour workday; use hands and fingers to handle or feel; reach with hands and arms; talk and hear. Specific vision abilities required by this job include close vision and peripheral vision * The noise level is generally moderate * * *Preferred Qualifications* * Licensing requirements vary by state Come join a winning team with a Fortune 500 company! We are growing fast and are looking for enthusiastic attitudes and team players to join our success. We offer an excellent benefits package including: * Medical, Vision and Dental * 401(K) * Employee Stock Purchase Plan * Flex Spending Accounts * Life Insurance * Vacation, Sick, Personal Time and Company Holidays */Build YOUR future with D.R. Horton, America’s Builder. #WeBuildPeople2/* **Job:** **Sales* **Organization:** **Home Builder* **Title:** *Online Sales Concierge* **Location:** *South Carolina-Charleston* **Requisition ID:** *2405930*
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