Online Sales Concierge
D.R. Horton, Inc.
*D.R. Horton, Inc., the largest homebuilder in the U.S.,*was founded in 1978 and is a publicly traded company on the New York Stock Exchange. It is engaged in the construction and sale of high quality homes designed principally for the entry-level and first time move-up markets. The Company also provides mortgage financing and title services for homebuyers through its mortgage and title subsidiaries. Please visit our website atwww.drhorton.comfor more information.
*D.R. Horton, Inc.*is currently looking for an*_Online Sales Concierge_*. The right candidate will specialize in the process of converting internet leads to onsite traffic/sales.
*Essential Duties and Responsibilities*include the following. Other duties may be assigned.
* Manage all incoming internet leads from company website and outsourced companies
* Ensure a positive experience to all potential customers whether online, live chat or by phone
* Convert qualified leads into office appointments with onsite Sales Representatives
* Enter and update information in a customer management database
* Exercise proper qualification skills to identify genuine leads that have the potential to become genuine sales opportunities
* Responsible for producing monthly sales and marketing reports (Intertrack, Sales Performance Analysis, and Marketing & Sales Cost Efficiency Analysis)
* Generate a monthly analysis of divisional website traffic, hits, source, etc.
* Maintain current knowledge of communities, product, plans and amenities
* Generate new customer opportunities by prospecting and developing existing leads through telephone, email, and mail
* Coordinate mass mailing lists and the mailing of materials to prospective clients
* Conducts all business in a professional and ethical manner to serve customers and increase the goodwill and profit of the company
* Ability to work overtime
* *
*Education and/or Experience*
* High school diploma or general education degree (GED); and/or one to three years of related experience and/or training
* Superb interpersonal, written and verbal communication skills
* Ability to work well within a team
* Provide attention to detail and manage multiple responsibilities
* Strong organizational and follow-through skills
* Ability to apply common sense understanding to carry out instructions furnished in written oral form or via DRH applications
* Proficiency with MS Office and email
* Ability to sit for majority of 8-hour workday; use hands and fingers to handle or feel; reach with hands and arms; talk and hear. Specific vision abilities required by this job include close vision and peripheral vision
* The noise level is generally moderate
* *
*Preferred Qualifications*
* Licensing requirements vary by state
Come join a winning team with a Fortune 500 company! We are growing fast and are looking for enthusiastic attitudes and team players to join our success. We offer an excellent benefits package including:
* Medical, Vision and Dental
* 401(K)
* Employee Stock Purchase Plan
* Flex Spending Accounts
* Life Insurance
* Vacation, Sick, Personal Time and Company Holidays
*/Build YOUR future with D.R. Horton, America’s Builder. #WeBuildPeople2/*
Followus on social media @hortoncareers for an inside look at our company and connect with us on LinkedIn for up to date job listings!
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**Job:** **Sales*
**Organization:** **Home Builder*
**Title:** *Online Sales Concierge*
**Location:** *Tennessee-Kingsport*
**Requisition ID:** *2406777*
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