Position Summary

Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Onshore GuideWire and AWS Technical Lead  you will have the ability to share new ideas and collaborate on projects as a consultant without the extensive demands of travel. If so, consider an opportunity with Deloitte under our Project Delivery Talent Model. Project Delivery Model (PDM) is a talent model that is tailored specifically for long-term, onsite client service delivery.

 

Work you’ll do/Responsibilities

 

Provide comprehensive application management services, including maintenance, support, and small change management.Collaborate closely with the client to understand their business needs and ensure the stability and reliability of their IT systems.Proactively monitor and resolve issues to minimize downtime and disruptions.Implement minor enhancements and adjustments to improve system functionality and user experience.Support the legacy operations of State Auto Insurance, ensuring seamless integration and continuity of services.Maintain and enhance the Guidewire ecosystem, including PolicyCenter, BillingCenter, and ClaimCenter, as well as associated portals.Support upstream systems, including Duck Creek, and manage downstream data lakes to ensure data integrity and availability.Work closely with the client and business to ensure their requirements are met.Troubleshoot production issues, reproduce them in lower environments, and help with permanent solutions.Communicate regularly with Engagement Managers (Directors), project team members, and representatives from various functional and / or technical teams, including escalating any matters that require additional attention and consideration from engagement management.Independently and collaboratively lead client engagement workstreams focused on improvement, optimization, and transformation of processes including implementing leading practice workflows, addressing deficits in quality, and driving operational outcomes.

 

The Team 

Operations and Technology Transformation delivers market leading expertise and industry depth by harnessing deep sector knowledge, scaling the power of hybrid services and products, and unlocking the power of Process Bionics to deliver sustainable and impactful solutions to our clients.  We advise, design, implement, and deploy innovative and technology enabled solutions focused on “heart of the business” issues in specific sectors including Health Care & Life Sciences, Digital Banking & Payments, Investment & Wealth Management, Insurance, Telecom, Media and Energy & Resources.

 

Our OTT team brings clients the knowledge of industry leaders who understand the relevant processes and technologies for their industry—and apply them with a process and mindset that tailors transformational change to their specific organization.

 

Qualifications

 

Required

5+ Years Experience in application management and support.Proven experience in small change management and implementing system enhancementsStrong technical background with expertise in the Guidewire suite.Bachelor's degree, preferably in Computer Science, Information Technology, Computer Engineering, or related IT discipline; or equivalent experienceLimited immigration sponsorship may be availableAbility to travel 10%, on average, based on the work you do and the clients and industries/sectors you serve

Preferred

Analytical/ decision making responsibilitiesAnalytical ability to manage multiple projects and prioritize tasks into manageable work productsCan operate independently or with minimum supervisionExcellent written and communication skillsAbility to deliver technical demonstrations

Additional Requirements

Information for applicants with a need for accommodation: https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html

 

Recruiting tips

From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters. Benefits

At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you. Our people and culture

Our diverse, equitable, and inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our client most complex challenges. This makes Deloitte one of the most rewarding places to work. Learn more about our inclusive culture. Our purpose
Deloitte’s purpose is to make an impact that matters for our clients, our people, and in our communities. We are creating trust and confidence in a more equitable society. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. We are focusing our collective efforts to advance sustainability, equity, and trust that come to life through our core commitments. Learn more about Deloitte's purpose, commitments, and impact. Professional development

From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.