**Chewy Pharmacy is hiring with starting wages up to $17.75 per hour** **JOB SUMMARY:** Chewy, the fastest growing licensed pharmacy e-commerce retail business in the market today, is seeking Full-Time motivated and confident Pharmacy Technicians to join our amazing Veterinary Service team onsite in Pittston, PA! This role will entail “Wow-ing” our pet-parent customers and business partners with stellar customer service, and processing prescription approvals for veterinary medication. Our Team Members are committed to providing an incredible customer and clinic experience. **Why you’ll love working here:** + Competitive benefits and personal and leadership development programs to support your career growth + Employee 20% discount program at Chewy for all your pet needs + We have a culture of belonging where you will feel valued for your skills and contributions and be recognized for your dedication and hard work. + We'll empower you to build, grow, and unleash your full potential **What You’ll Do:** + Engage directly with veterinary clinics to coordinate prescription approvals, resolve customer issues, and clarify order inquiries. + Research and problem-solve to determine appropriate solutions for the customer and clinic partners, and follow-up as needed to resolve issues. + Complete data entry of prescriptions into Chewy healthcare software + Maintain a high level of quality through data entry and order processing of veterinary pharmacy orders. + Operate with understanding, active listening, patience, empathy and kindness to customers and partners alike. + Operate with a willingness to learn. We share feedback, we get feedback, and we operate in a culture of being open-minded to grow. Many of our Team Members have grown into other roles and leadership positions, so having a long-term career focus is ideal + Communicate with veterinary clinics over the phone (sometimes other channels as needed) with a variety of topics, primarily using our internal computer software and systems to research solutions and document clinic note accounts, so being detail-oriented is critical. + Expect a significant part of the workday will be outbound veterinary clinic/customer phone contacts **.** + Other Duties as Assigned **What You’ll Need:** + Be at least 18 years old and have the appropriate licensure in the state of the pharmacy you are working at, and other states and credentials as required + 1-2 years working in a customer or healthcare focused environment + Demonstrate excellent communication skills (written, verbal, and listening) + Ability to multi-task (i.e. talk on the phone while navigating on the computer and taking notes) + Operate with ownership, be a self-starter, and have a strong attention to detail + Proficiency with Microsoft Outlook + High school education or equivalent + Critical thinking skills + Demonstrated ability to multi-task and perform well in a face paced environment + Ability to adapt to change in accordance with the business needs of the company + Flexibility to shift schedule and work overtime as needed by the business unit + Must bring proven ability to maintain confidentiality and secure sensitive information + Must be able to pass background check + Show up for work! Come on time and be committed to be your best. **Chewy is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact** **CAAR@chewy.com** **.** **If you have a question regarding your application, please contact** **HR@chewy.com** **.** **To access Chewy's Customer Privacy Policy, please click here (https://www.chewy.com/app/content/privacy) . To access Chewy's California CPRA Job Applicant Privacy Policy, please click here (https://chewyinc.phenompro.com/us/en/privacy-policy) .**