With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.

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Associa is hiring an Onsite Community Manager for an HOA community inMechanicsville, VA.

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Work Hours:

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Monday - Friday, 8am - 4pm.

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Friday, 8am - 12 noon.

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Daily tasks:

\n\nMeet and greet homeowners, vendors, and contractors.\nManage incoming calls and emails.Research and respond in inquiries.\nData enter homeowner and community information in the database. Update as required.\nIssue key fobs.\nMaintain reservations for Club House use.\nAttend Board Meetings and take minutes.\nSubmit weekly Activity Report to the Board of Directors.\nManage all communications to homeowners. Mass email via internal software system, community news and events, update on maintenance projects, and reminders of HOA Rules and Regulations.\nWalk and inspect community to ensure Code and Compliance and the HOA Rules and Regulations are followed.\nCreate and send out HOA Violation letters. Follow-up to ensure violations were corrected.\nSchedule and coordinate maintenance vendors and contractors onsite.\nSubmit RFPs, review proposals, offer recommendations, and manage the bidding and vendor selection process.\nFacilitate architectural review and modification forms. Work with ARC Committee and Board Members.\nOther duties as assigned.\n\n

\n Requirements\n2+ years of community association experience.\nUnderstanding of the relationship among homeowners, Board of Directors, and the Association management company.\nCustomer service driven and team oriented.\nConsultative approach when assisting others.\nExcellent communication and follow-up skills (written and spoken)and conflict resolution techniques.\nSelf-motivated, proactive, and takes initiative.\nEffective project management skills; ability to prioritize and manage multiple projects in various stages of completion and communicate with all parties involved.

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#LI-PK1

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We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.