Onsite Salesforce Administrator
Insight Global
Job Description
Position Purpose:
This position manages the day to day operations of Salesforce. You would be responsible for being the subject matter expert (SME) on Salesforce, seek out ways to utilize Salesforce to improve processes and productivity and make recommendations to support an organization scaling at a rapid pace. In this position you would be responsible for initiating, planning, prioritizing, communicating and executing the long-term Salesforce projects. In addition, maintaining a holistic view of all business processes and users in the system to understand cross-functional impacts with regard to configuration, process, workflow, and reporting. While also needing the skills to be able to collaborate across the organization, determine best business outcomes, scenarios, design technical solutions and processes to support them.
Key Responsibilities:
20% Collaborate - Consult with the business to identify and define business requirements and prioritize enhancements
70% Salesforce Management - Evaluate new releases of Salesforce to determine functionality requirements and provide detailed information on how changes will apply to all affected departments/users. Test changes in a rigorous way that minimizes impact to users.
10% Teach, train & develop - Develop training plans, materials, and documentation for users; keep materials up-to-date, and coordinate new user and ongoing training sessions via webinar or in person
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .
Skills and Requirements
Salesforce Administrator Certification (ADM 201)
Experience with programming languages such as SQL, JavaScript, HTML, Java and Apex
Working knowledge of Microsoft Office Suite
Working knowledge of Tableau
Demonstrated ability to collaborate and work effectively with cross-functional teams
Ability to convey complex or technical ideas and processes in easy-to-understand terms to diverse audiences
Excellent written and verbal communication skills Platform App Builder and Advanced Administrator Certifications (AMD 211) null
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.
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