The Opportunity:

In this role, you will report to the Supervisor, Onsite Services and will work closely with the Avantor’s Lab and Production Services team of over 1,500 on- and off-site expert personnel – and our customers – to perform customized, mission-based lab work and research protocols that help return time back to science.

Location: Cambridge, MA  

Shift: Mon – Fri, ~7:30 am – 4 pm

Wage Range:  $27 – $29 per hour

Benefits:

Health and Wellness: Medical, Dental, Vision and Wellness programs (eligible for medical coverage on day 1)

Time Off: Paid Time Off (PTO), and Company paid holidays,

Financial Well Being: Spending Accounts: Flexible Spending Account (FSA), Health Savings Accounts (HSA), commuter benefits, 401(k), tuition assistance, employee stock purchase plan discount,

Added Protection Coverage: To include critical illness, hospital indemnity, accident, legal, identity theft protection, pet, auto and home insurance,

Recognition: Celebrate your peers and earn points to redeem on gifts and products.

What we’re looking for: 

High school diploma or GED.

3+ years’ experience in material handling, inventory replenishment, and/or customer service.

Conform to all company and customer requirements for background checks, health, and safety issues.

Knowledge of Information intermediate computer skills including Microsoft Office with proficiency in Word, Excel, and Outlook.

Solid understanding and experience in inventory management, computer applications, and communicating at all levels.

Excellent Customer Service Skills; displays a professional can-do demeanor.

High regard for safety, quality and adherence to protocols, policies, and procedures.

Ability to self-manage, self-motivate, and prioritize tasks in order to meet goals. 

Ability to communicate effectively with both the customer and internal contacts.

Must be able to lift 50lbs.

Knowledge of scientific products and services is a plus.

Spill containment training, IATA, DOT, IMDG and OSHA Right to Know is a plus.

Cross referencing and inside sales experience is a plus.

How you will thrive and create an impact:  

Avantor’s Lab and Production Services team is a crucial part of the Avantor Services group serving over 500 customers in biopharma, pharmaceutical, educational, industrial, and high-tech industries with customizable, flexible solutions and end-to-end laboratory operations support.
 

In this role you will:

Coordinate delivery schedules so that all Point of Use (POU) orders will be delivered to the customer in a timely manner. Whenever possible, notify the customer in advance if there is a risk of possible product stockout due to delivery timeframe.

Provide proper product identification and manage rotation of stock.

Ensure all stocking locations are clearly labeled for ease of issuance, stocking, and re-ordering.

Process manual receipt of all incoming orders in the customer’s inventory management system, prior to delivery to end user location (POU or bench).

Perform daily check audit activities as designated by the customer’s inventory management system.

Receive orders to drop zone areas and deliver to stockroom or POU locations.

Stage and sort orders for transfer to program stocking locations from stores.

Put away overflow stock in designated areas.

De-trash, prepare and transport stock.

Take corrective action regarding any non-compliant inventory which does not meet customer specifications.

Capture inventory trending and usage information which will be provided upon request from time to time to the customer.

Conduct a review of customer’s product mix based upon information gained from its Inventory Management System reporting.

Manage product returns for items in the inventory program when necessary.

Maintain receiving files as part of its Inventory Management System.

Collaborate with existing and future programs as requested by the customer with respect to Order and Inventory management.

Stock PPE (lab coats, gloves, and glasses) locations in customer lab areas.

Work may be performed in one or multiple buildings within the Cambridge area.

Updates and maintains Standard Operating Procedures.

Other duties as assigned.

Disclaimer:
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer.

Why Avantor?

Dare to go further in your career. Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science.
 
The work we do changes people's lives for the better. It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his mom's voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents, learn new skills and grow your career at Avantor.
 
We are committed to helping you on this journey through our diverse, equitable and inclusive culture which includes learning experiences to support your career growth and success. At Avantor, dare to go further and see how the impact of your contributions set science in motion to create a better world. Apply today!

EEO Statement:

We are an Equal Employment/Affirmative Action employer and VEVRAA Federal Contractor. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law.

If you need a reasonable accommodation for any part of the employment process, please contact us by email at recruiting@avantorsciences.com and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.

For more information about equal employment opportunity protections, please view the Equal Employment Opportunity is THE LAW Poster, EEO is the Law Poster Supplement, and Pay Transparency Non-Discrimination Provision.

3rd Party Non-Solicitation Policy:

By submitting candidates without having been formally assigned on and contracted for a specific job requisition by Avantor, or by failing to comply with the Avantor recruitment process, you forfeit any fee on the submitted candidates, regardless of your usual terms and conditions. Avantor works with a preferred supplier list and will take the initiative to engage with recruitment agencies based on its needs and will not be accepting any form of solicitation.