Well-Being Navigator - Bilingual - Anaheim CA

The Well-Being Navigator will build trust and rapport with employees and leaders at their dedicated worksite to help facilitate culture change in all areas of well-being. This client-facing role will be onsite full-time with the ability to travel to any of the client's locations at their request.

Responsibilities:

Serve as a wellness benefit concierge, providing referrals and education that support both emotional and physical well-being.

Address the employee’s barriers to care including social determinants of health by helping the employees navigate and schedule all healthcare appointments or connect to community resources to meet their needs.

Provide culturally sensitive care to a diverse group of employees.

In partnership with the wellness team, implement and execute effective wellness solutions to close gaps in care and reduce total plan spend.

Qualifications

Minimum of a (BSW) Bachelors Degree in Social Work, but strongly prefer a Master’s degree in Social Work (MSW)

Bilingual Spanish or Haitian Creole to support client population.

At least 2 or more years in benefits and/or healthcare

Understanding and sensitivity to multi-cultural communities

Excellent communication and interpersonal skills

Strong organizational and time management skills

Ability to document patient interactions in multiple electronic systems.

Work independently with critical thinking skills.

Strong team player and proactive problem solver capable of accomplishing program goals

Ability to maintain member confidentiality.

High degree of patience and commitment to team culture

Ability to work the following hours:

Hours: 8:30 am – 7 pm Monday – Thursday with occasional weekends (Weekly schedule will not exceed 40 hours).

This role is based in the office in Anaheim CA.

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

For this position, we anticipate offering an annual salary of 65,500 - 109,100 USD / yearly, depending on relevant factors, including experience and geographic location.

This role is also anticipated to be eligible to participate in an annual bonus plan.

We want you to be healthy, balanced, and feel secure. That’s why you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit Life at Cigna Group.

About Evernorth Health Services

Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.