Job Summary: This role involves handling administrative tasks, scheduling, and providing exceptional customer service to patients and healthcare professionals. The ideal candidate will be highly organized, detail-oriented, and possess strong communication skills. Qualifications: Education & Experience: + High school diploma or GED required. + Medical terminology knowledge preferred. + Two years of experience in a medical office, call center, customer service, or clerical setting preferred. Skills & Competencies: + Proficiency in general computer skills, including basic internet use. + Experience with Microsoft Office applications. + Strong keyboard and multi-line phone operation skills. + Excellent verbal and written communication skills. + Professional telephone etiquette and strong organizational and problem-solving skills. + Ability to manage multiple tasks simultaneously while maintaining attention to detail. + Creative and forward-thinking approach when facing challenges. Additional Requirements: + Must maintain a professional appearance and adhere to clinic/facility dress code. + Must be willing to work at multiple locations as assigned.