Job Description Responsibilities: • Deliver excellence in service • Lead Transportation/Service management Teams in multiple locations regionally and nationwide • Hire, train, develop and appraise staff effectively; take corrective action as necessary in a timely manner and in accordance with company policies • Foster a "safety first" culture through awareness, training, and accountability • Establishes and maintains positive employee relations and excellent internal communication • Establish a culture of continuous improvement and learning to drive thought leadership and high customer service levels while driving to a low-cost operating model • Assist Senior management in developing and implementing programs to increase staff retention • Direct and implement strategic corporate and local initiatives • Direct and monitor daily operations to assure services are performed efficiently and in accordance with appropriate regulations, standard operating procedures, policies, and guidelines • Monitor operational metrics and compliance guidelines throughout the network and ensure all local, state, and federal regulations are met • Provide accurate and timely submission of key quality, financial, and safety reports • Ensure efficient utilization of assets to streamline operating costs. • Develop and support new operational initiatives to streamline processes and reduce costs • Coordinate quarterly business review with Local Managers to evaluate the performance • Foster a supportive work environment • Monitor daily, weekly, and monthly KPI's that drive performance and accountability • Assist senior management with every aspect of developing, managing, and growing the business • Assist managers Develop local budgets and review local P&L • Review and supervise vendor contracts and payments, including leases, insurances, etc. • Manage vendor communications and maintains a relationship • Strive for continuous improvement of overall fleet operations Qualifications Education/Experience • Ensure the quality management system procedures and processes are implemented and maintained throughout the network • Perform other related duties as assigned Required skills and Experience: · Minimum of 10 years of experience, with at least 5 years in senior leadership positions in the supply chain, logistics, and distribution. · Minimum of 5 years' experience managing a professional logistics staff. · Experience across multiple logistics operations elements, including all modes of transportation, fleet, distribution, ecommerce fulfillment, and network optimization. · Experience identifying and implementing new transportation processes and systems. · Critical Competencies for Success include expertise in Dedicated Fleet Operations, Truckload, LTL, Intermodal, and 3PL relationships. · Excellent communication and presentation skills, effectively present information and respond to questions from managers, clients, and vendors. · Strong business and financial acumen. · Availability to travel up to 50-60% of the time. Education and Training · Bachelor's degree preferred · Bilingual English/Spanish a plus · knowledge of logistics-related systems (TMS, PMS, WMS, etc.) · Experience with Microsoft Office and CRM software (SalesForce) · Experience in supply chain management in a distribution environment · Experience in an AS9100 or ISO environment · Working knowledge of financial accounting and human resources practices Requirements