We are looking for an Operational Flow Manager who will drive efficiency in our supply chain operations through data-driven decision-making and strategic planning. As part of the Global Supply Chain Team, you will optimize the flow of merchandise through J.Crew's multi-channel supply chain, focusing on staffing, planning, and volume forecasting.

Essential Job FunctionsOperations ManagementLead the Wave team to ensure optimal order flow through the facilityDevelop and implement labor planning tools to optimize staffing levelsCreate and execute throughput strategies with internal and external partners to meet True North MetricsData Analysis & ReportingBuild and maintain a comprehensive supply chain analytics framework using Microsoft Power BIAnalyze operational metrics and KPIs to identify trends, bottlenecks, and improvement opportunitiesDesign and implement reporting systems for tracking key performance metricsDeliver regular performance updates to Senior Management and DC Operations Team using Microsoft PowerPointProcess ImprovementRecommend and implement flow strategies based on empirical data to increase throughputDevelop training programs to support continuous improvement initiativesEnhance service levels through strategic collaboration with Operations PartnersDrive timely issue resolution through effective communication and follow-upSkills & AbilitiesLeadership & CommunicationSelf-starter with strong judgment and the ability to manage proactivelyExcellent written, verbal, and presentation skillsProven ability to build partnerships and collaborate across teamsStrong project management and prioritization capabilitiesTechnical ProficiencyAdvanced Microsoft Office suite expertise, specifically:Microsoft Excel for data analysisMicrosoft Access for database managementMicrosoft Power BI for analyticsMicrosoft PowerPoint for executive presentationsRequired QualificationsBachelor's Degree or equivalent work experience3+ years of experience in logistics or distributionDemonstrated analytical and critical thinking skillsTrack record of data-driven decision makingPreferred QualificationsExperience in retail supply chain, especially fashion/soft linesBackground in process improvement or operational excellenceWork Location

J.Crew Asheville, North Carolina (On-site)

Work Schedule: Full-time

Monday – Friday *Subject to change based on business needs.

Benefits offered:

Medical and dental benefitsLife Insurance401-K matching programPaid holidays – including floating holidays.Paid vacation days.

We welcome you to apply, even if you don't check all the boxes. Our passion is scouting life-long learners who are driven by curiosity, and who feel connected to our brands and share our desire to make an impact. We’re always seeking bright new talent who leverage their unique experiences to discover, grow and evolve with our teams.

Our core focus here at JCG is creating a community and culture that builds belonging. We are deeply committed to our Diversity, Equity and Inclusion efforts, and we warmly welcome job applicants of all backgrounds.

JCG is proud to affirmatively provide equal opportunity to all associates and qualified applicants without regard to race, color, religion, national origin or citizenship, age, sex, marital status, ancestry, legally protected physical or mental disability, veteran status, gender identity, sexual orientation or any other basis protected under applicable law.

#LI-DN

One of our core focuses here at JCG is creating a community and culture that builds belonging. We are deeply committed to our Diversity, Equity and Inclusion efforts, and we warmly welcome job applicants of all backgrounds.

 

JCG is proud to affirmatively provide equal opportunity to all associates and qualified applicants without regard to race, color, religion, national origin or citizenship, age, sex, marital status, ancestry, legally protected physical or mental disability, veteran status, gender identity, sexual orientation or any other basis protected under applicable law.