At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions, enabling the communities we support to grow and succeed in the right ways, all more confidently and more often—that’s what we call the courage to thrive.   We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive. Try new things, learn new skills and discover what you excel at—all from Day One. 

As a wholly owned subsidiary of U.S. Bank, Elavon is committed to building the platforms and ecosystems that help over 1.5 million customers around the world to achieve their financial goals—no matter what they need. From transaction processing to customer service, to driving innovation and launching new products, we’re building a range of tailored payment solutions powered by the latest technology. As part of our team, you can explore what motivates and energizes your career goals: partnering with our customers, our communities, and each other. 

Elavon Financial Services (EFS) is licensed by the Central Bank of Ireland. Headquartered in Cherrywood Dublin it extends to a branch network across Europe. EFS is a wholly owned subsidiary of US Bank. US Bank is committed to maintaining a high level of risk management and oversight throughout the US Bank group and as such is seeking to strengthen its risk teams outside of the United States by hiring talented risk professionals to lead their international risk management efforts.

Position

This is a full time position for an Operational Risk Professional, reporting to the Operational Risk Manager. Responsibilities include designing, building, implementing and embedding operational risk programs for use within the Bank; providing oversight of associated project implementation and promoting effective change management activity.

Context for and Responsibilities of this role

Key working relationships

The role holder is required to build and maintain effective relationships across the Bank and its parent, including executive management, business line leadership, the broader Operational Risk (OR) team, the Second Line of Defence (SLoD) teams, corporate function staff, as well as key risk personnel across US Bank.

Principal accountabilities of Position

The role holder will have the following specific responsibilities:

Operational Risk Scorecards

Oversee the effective implementation of the Bank’s Risk Appetite programme.

 Responsibilities include:

Monitor performance versus the Bank’s operational risk appetite statements, oversight key indicators, business line scorecards

Overseeing the Operational Risk Scorecard Process to ensure engagement with required first and second line stakeholders and compliance with external regulations with respect to reporting

Management of escalation of breaches in line with internal protocols and external regulations

Completion of reporting with respect to Operational Risk Scorecards, driving effective reporting that provides insight into the risk profile of the Bank’s business lines

The timely delivery of key inputs while overseeing and challenging the outputs in advance of reporting to the Bank’s Senior Operating Committees, as required

Issue Management

Oversee the effective implementation of the Bank’s Issue Management programme.

 Responsibilities include:

Management of Issues in line with internal protocols and external regulations

Completion of reporting with respect to Operational Risk Issues, driving effective reporting that provides insight into the risk profile of the Bank’s business lines.

Monitor performance versus the Bank’s Issue Management metrics

The timely delivery of key inputs while overseeing and challenging the outputs in advance of reporting to the Bank’s Senior Operating Committees, as required

In addition general expectations of an Operational Risk Professional include:

Complete knowledge of policy, framework and supporting procedures of designated Operational Risk programme

Continuous improvement of designated Operational Risk programme with timely update of procedures, as required, in support of oversight and data quality activities

Participation in regulatory change management projects, continuous improvement or other remedial efforts, as required

Escalating issues to the management team on a timely basis, overseeing implementation of associated action plans, as required

Producing accurate and meaningful reporting for inclusion in materials provided to senior management and committees

Acting as an advocate for Operational Risk within the Bank including the ongoing identification of risk, mitigating controls and remediation plans, where required

Skills and competencies

Skills and competencies required include:

Ability to critically analyse data and identify unusual trends or anomalies;

Ability to think and act independently, comfortable working as a self-starter or in a project management team;

Ability to engage and manage stakeholder expectations, demonstrate sound communication, negotiation and influencing skills;

Ability to manage competing demands in a dynamic and fast paced business environment; and

Adept in creating reporting and presentations which simplify complex themes into understandable communications.

Developmental requirements to enhance skills and competencies in support of the role should be discussed with role holder’s manager.

Experience

Preferred experience includes:

Experience in developing and implementing risk policy and tools in a financial services environment, with a particular focus in managing risk registers and/or loss data collection

Experience in risk reporting to Senior level Committees

Experience with regulatory reporting requirements

Skilled in using Microsoft Word, Excel, Access and PowerPoint

#LI-AI1

#LI-Hybrid

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits:

We offer an exciting, fast-paced and diverse working environment with employees of many different nationalities. We provide benefits to help you protect your health and financial security; and give you peace of mind. We also invest in your career growth with development resources that give you the opportunity to stretch and shine.