We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute. To learn more about CIBC, please visit CIBC.com (https://www.cibc.com/en/about-cibc.html) **Overview:** We are seeking an experienced **Operational Risk User Engagement Manager** to join the US Operational Risk Management Department. This role will focus on maturing our programs through the development of training as well as enhancing tools and resources that support our operational risk management initiatives. **Key Responsibilities:** + **Program Enhancement:** Identifyopportunities for Operational Risk programmethodology enhancements to benefit end users. + **Training Development:** Design, implement, and maintain comprehensive training programs on operational risk policies, procedures, and tools for employees across various levels. + **Tool Enhancement:** Collaborate with cross-functional teams to evaluate, develop, and enhance risk management tools, ensuring they meet the needs of the organization. + **Stakeholder Engagement:** Work closely with business units to identify training as well as tool needs and provide support in embedding operational risk management practices throughout the organization. + **Content Creation:** Create engaging training materials, including presentations, e-learning modules, and guides, to facilitate knowledge transfer. + **Monitoring & Reporting:** Track and assess the effectiveness of training programs and tools, providing insights and recommendations for improvements. + **Regulatory Compliance:** Ensure all training programs and tools align with regulatory expectations and industry best practices. + **Continuous Improvement:** Stay updated on industry trends and best practices in operational risk management and training methodologies. **Qualifications:** + Bachelor’s degree in Finance, Economics, Mathematics, Statistics, Computer Science, or a related field with minimum 10 years experience in the field. A Master’s degree is a plus. + Strong understanding of operational risk frameworks and regulatory expectations. + Excellent communication and presentation skills, with the ability to engage diverse audiences. + Proficiency in training design and delivery, as well as experience with e-learning platforms. + Strong analytical skills with the ability to interpret data and make informed recommendations. + Collaborative mindset and the ability to work effectively in a team environment. **Preferred Qualifications:** + Advanced degree or professional certifications (e.g., FRM, CRM) in risk management. + Experience with project management, operational risk programs and training evaluation. **Working Conditions:** + Hybrid office environment + Travel is not expected. _At CIBC, we offer a competitive total rewards package. This role has an expected salary range of_ **_$120K - $160K_** _for the market based on experience, qualifications, and location of the position. The successful candidate may be eligible to participate in the relevant business unit’s incentive compensation plan, which may also include a discretionary bonus component. CIBC offers a full range of benefits and programs to meet our employee’s needs; including Medical, Dental, Vision, Health Savings Account, Life Insurance, Disability, and Other Insurance Plans, Paid Time Off (including Sick Leave, Parental Leave and Vacation), Holidays and 401(k), in addition to other special perks reserved for our team members._ At CIBC, our people are our greatest asset. You’ll become part of a diverse community that acknowledges everyone’s unique talents, and empowers teams to do what’s right for the client and to do it well. As part of our team, you will **:** + **Thrive:** Benefit from an open and approachable culture that provides the flexibility and support you need to integrate your life at work and home. + **Connect:** Work in a place where the right technology and infrastructure foster innovation, collaboration, and creativity. + **Develop:** Grow your skills and career through our best-in-class onboarding experience, ongoing learning opportunities, individual development planning, and comprehensive product training. + **Prosper:** Share in our collective success with a competitive salary, incentive pay, banking benefits, health benefits programs, retirement savings, and more. California residents — your privacy rights regarding your actual or prospective employment (https://us.cibc.com/en/about-us/california-consumer-privacy-act-employment.html) **What CIBC Offers** At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck. + We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program. + Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients. + We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development. *Subject to plan and program terms and conditions **What you need to know** + CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com + You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit. + We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us. **Job Location** IL-70 W Madison St, 9th Fl **Employment Type** Regular **Weekly Hours** 40 **Skills** Analytical Thinking, Banking, Control Frameworks, Operational Risks, Operation Risk Management, Regulatory Compliance, Risk Assessments, Risk Management At CIBC, we are in business to help our clients, employees and shareholders achieve what is important to them. Our ability to create value for all CIBC stakeholders is driven by a business culture based on common values: Trust, Teamwork and Accountability. Working with CIBC makes you a part of a work environment committed to our clients, employees and communities - a place where you can excel. Every day, our 44,000 employees help our clients achieve their financial goals, because what matters to our clients, matters to us.