The Operational Technology Manager (OTM) is responsible for maintaining the operational excellence of all departments, projects and teams as well as supporting the usage of field technology applications (Procore, Kahua, Fieldwire, etc.) for that need. The OTM should have a strong operational background (project management and budgeting) and be an advocate for advancing the usage of technology to solve project pain points, improve efficiency, and achieve operational excellence.  The OTM should regularly review business practices, related to applications to determine if there is a better or more efficient way to complete tasks.  The OTM will be aligned with Operational leadership at the COE and the Corporate Strategy, Research and Development departments to analyze, develop and implement operational applications.  Despite the OTM’s role in Operations he/she will work closely with the IT department when analyzing data security, developing standard operating procedures, and building application integrations.  This person will manage a team of three who are responsible for the application development.

Responsibilities:

Act as a Company Admin for all enterprise field applications establishing and maintaining all company settings, permissions, and standardizationsIn Procore maintain company directories, create new projects, update the Procore Training Center and provide quarterly training to Project Super UsersReview, implement and manage application integrationsQuarterly project check-ins and audits on usage of Procore and adherence to Clark’s Standards of ExcellenceWorking with the Quality, Safety, Scheduling, Sustainability, Design and VDC departments to establish standards, analyze integrations, and determine KPI’s for tracking successWorking with Preconstruction departments to provide technology that supports bidding, estimating, and procurement functionsWorking with Accounting department on standardized usage of financial tools within Procore and SAPCreation of standard project level and company level reporting and dashboardsManagement of Power BI dashboards using Procore Analytics and disseminating the information to stakeholdersAttend Product Release webinars for applications and disseminate the information to team members, users and project teamsConduct deep dive discussions with Procore CSM/SPC teams on product improvement gap list and roadmap itemsWork with project teams to review new technology and application features, and establish parameters for Beta testing, scoring and determining enterprise wide implementation and potential integrations.Work with executives and legal department to negotiate terms for application useWorking with Operational Leadership on establishment of overall technology usage and best practicesConduct end user training for all operational technology platformsEstablish and lead a group of operational team members to further refine and improve technology standards currently in placeEstablish and share Best Practices and SOPs

Basic Qualifications

Undergraduate or graduate degree or relevant work experience1-2 years of Procore experience3+ years of experience as a project engineer, project manager or similar role in the construction industryComputer proficient including Microsoft Office and Google Workspace productsExceptional written and verbal communication skillsInterest and passion for building and the industryAlignment to Clark Standards of Excellence: Self-Motivated, Results Oriented, Adaptable, Team Player, Accountable, Ethical, Innovative, Resilient, Builds Relationships

Preferred Qualifications

People management experienceVendor relationship management experience