Job Title

Operations Administrator

Job Description Summary

The Operations Administrator provides first-tier central administrative support for teams of industrial technicians and field leaders. This role requires the highest level of customer service in a professional environment and is responsible for accurate and timely completion of tasks that adhere to compliance standards and establish data integrity.

Job Description

Job Description

Open new positions and job requisitions in WorkdayProcess onboarding and employee movement tasks in HRIS and secondary systemsSubmit new employee documentation for back-office processing via HelpHub ticketsCoordinate travel for hourly employees based on requests submitted by field leadersProvide guidance on expense reports reflecting supporting documents and codesAsset management (laptop, ancillary equipment, mobile phones)Technician boot/PPE reimbursementsEvent planning, budget tracking, and program logistics coordinationManage employee timesheets and time entry/payroll submission for multiple accounts via KronosReconcile monthly billing and labor reportsTrack monthly cost savings and distribute reports/write-ups to ManagementCoordinate and maintain weekly attendance and annual vacation time off recordsResponsible for submitting all uniform related orders through procurement systemResponsible for tracking billable/non-billable OT and retrieving the necessary approvalsWork control/billing/AP supportVendor onboarding & direct vendor relationsSubmit POs via the procurement system as neededAlign POs with invoices in AP system as requiredManage PO escalationRunning necessary reports to prepare Out of Scope billingAct as liaison between all impacted departments and accounts & collaborate with account management on daily basisCapture opportunities for process improvement and report opportunities to leadership

QUALIFICATIONS:

Bachelor’s Degree in Business Administration, or equivalent experience, preferred.At least 2 years of administration or customer service/supportIntermediate computer skills, including Microsoft Office (Word, Teams, Outlook, Excel); experience with Workday, Smartsheet, ServiceNOW a plusAbility to multi-task and resolve a variety of issuesRelationship building skills; must have a passion for helping peopleComfortable working in a fast-paced, remote environmentUp to 10% travel annually

This position can be anywhere in the United States.

Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements.

The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate’s experience and qualifications.

The company will not pay less than minimum wage for this role.

The compensation for the position is: $26.00 - $28.00

C&W Services is an Equal Opportunity / Affirmative​ Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, sexual orientation, gender identity, protected veteran status or any other characteristic protected by law.

In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email HRServices@cushwake.com. Please refer to the job title and job location when you contact us.