We are looking for a talented individual to become a part of our operations team at the Kuala Lumpur Shared Services Operations Office. This hybrid role requires adherence to a scheduled work arrangement.

We will count on you to have:

Process and prepare documents in accordance with operational policies and procedures.Manage documentation handling for the business effectively.Collaborate with various business units to provide service support and optimize workflow.Ensure all tasks are executed with high accuracy and in a timely manner, complying with industry regulations and company standards.Maximize workflow efficiency by achieving key performance indicators (KPIs).Assist in the implementation of operational strategies.

What you need to have:

A minimum of a bachelor’s degree in any field.0-2 years of relevant experience in insurance operations or a related field; candidates from a finance shared service environment are also welcome.Proficiency in Chinese, both spoken and written.Strong attention to detail with the ability to manage multiple tasks simultaneously.Excellent problem-solving skills and the ability to work independently as well as part of a team.High proficiency in billing software and MS Office applications.Strong communication and interpersonal skills.

What makes you stand out:

A willingness to learn and embrace new challenges.Exceptional coordination skills with the ability to engage with multiple stakeholders.

Marsh, a business of Marsh McLennan (NYSE: MMC), is the world’s top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow on LinkedIn and X.

Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.