Job Description:

Job Description

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Job Description:

This job is responsible for analyzing the day-to-day issues, researching, and providing resolution for various issues identified within a business unit. Key responsibilities include supporting defined procedures, routine analytics, and creating reports and completing exception processing.

Responsibilities:

Loan system account reconciliationDay-to-day analysis, research and resolution of varied problemsPerforming limited variance analysis at the request of finance partnersPosting of transactions to customer accounts Monitoring and clearing items rejected from systems and automated processesPerforming maintenance to customer accountsPreparing and processing general ledger entriesMonitoring ticklers and taking appropriate actionInputting and balancing batch work to the loan systemProvide specialized processing supportAnswering ACD line to assist the line partners with issues and providing prompt service for resolution.May assist in designing, documenting, implementing, and monitoring of new products/processes Provides guidance to associates within own unit regarding procedural, technical and/or operational changes

Desired Skills:

Understanding of credit structures, documentation and loan accounting principlesMonitoring, Surveillance, and TestingProcess Performance ManagementBusiness AnalyticsReportingData ManagementPolicies, Procedures, and Guidelines ManagementProcess Design

Skills:

Attention to DetailCustomer and Client FocusResearchAdaptability

Shift:

1st shift (United States of America)

Hours Per Week: 

40