Join our Worldwide Flight Services family and contribute to the timely delivery of cargo shipment, luggage, business to customer delivery, and on-time flights while operating safely and securely. We perform at the highest level for our customers every day, and strive to be an exceptional leader in our industry with our teams of cargo, passenger, ramp handling, and technical service experts in 164 airport locations, 18 countries, and on 5 continents. Are you ready to take off on your next career with us?
Job SummaryAs an Agent Airport Operations Asset Coordinator Assistant, responsibilities include monitoring flight activity, managing inventory processes for company equipment, and maintaining accurate records for aircraft and services performed. This role involves clear communication, both verbal and written, to handle correspondence, complete forms, and provide support to dispatch and remote staff. Additionally, it includes monitoring security activities, updating station bulletins, and ensuring compliance with safety and security protocols, promptly reporting any breaches or non-compliance issues.
Responsibilities Read and interpret printed instructions to complete forms, paperwork, and correspondence clearly and accurately. Maintain records of documentation for all aircraft, flights serviced, and services performed. Monitor computers, telephone calls, and surveillance cameras to ensure operational efficiency. Post and update bulletins and campaigns as directed by station management, safety, and leadership teams. Observe activities of WFS staff, security contractors, and visitors to identify and report security breaches, suspicious occurrences, or non-compliance with the site security plan. Communicate verbally and in written format with other employees and customers. Manage inventory process for lead equipment by customer to include: equipment bag, radios, scanners, bypass pins, headsets, wands, etc. Review lead shift briefings to include operational documents and station required forms. Use electronic scanning devices, and automated self-service technology. Assist with performing manual overrides and escalate any technical issues that occur with facility equipment. Supports Airport Operations and Remote OCC staff perform operational functions as needed. Enforce company’s Standard Operating Procedures and policies. Ability to apply common sense and understanding to carry out instructions furnished in written, oral, or diagram form. Participate in any related special projects or tasks that may arise. Minimum Requirements HS Diploma, GED or Equivalent. Above average interpersonal and communication skills. Must be able to work under pressure. Must be able to work a flexible schedule to support a 24/7 operation Must be able to work alone and use independent judgement when not working in a group setting. Capable of handling multiple tasks simultaneously. Ability to read, write, fluently speak and understand the English language. Reports to work on a regular and timely basis. Preferred Skills Ability to learn PC skills and apply knowledge. Ability to work both independently and in a collaborative environment. Ability to work with different levels of management, internally and externally, in communicating issues. Physical Requirements/Working Conditions Ability to lift up to 35 lbs. Moving about inside the office to access filing cabinets, office machinery, etc. Constantly operates a computer and other office productivity machinery such as a calculator, copy machine, computer printer. Walk short distances. Reach above and/or below shoulder. Handle/grasp documents or office equipment. Sit and/or stand for short or extended periods of time. Lift/carry/move objects, files, and documents. Work in an office environment using standard office equipment. Talk, listen, and speak clearly on telephone or radio. Ability to work in stressful working conditions and under pressure. Ability to work rotating shifts including weekends (i.e., Friday, Saturday and Sunday), holidays and days off. Perks & Benefits Want your pay in advance? Access your pay when you need it through DailyPay app! Are you a top performer who thrives on recognition? On the spot awards offered through the Awardco Platform including gift cards and more! Need quality medical care? Multiple options for both full and part-time employees! Want WFS Employee Extras? Travel Discounts, Pet insurance, Discount Shopping & More! Looking to stay healthy and improve your life? Wellness Programs offered to all employees! Want to invest in your future? 401k program offered with company match! Looking to grow and have a career with us? Opportunity for Internal Mobility and transfers available!
WFS is an equal opportunity employer committed to employment equity and inclusion. We accept applications from all qualified individuals.