Operations Assistant Superintendent - Chicago Liquids Job ID #: 30076 Location: IL-CHICAGO Functional Area: Management Position Type: Full Time Experience Required: 5 - 7 Years Relocation Provided: No Education Required: High School Diploma RC/Department: 6464 -MWREG CHICAGO TERMINAL :KMLQT Position Description Kinder Morgan, one of the largest energy infrastructure companies in North America, has been in operation since 1997. Over the years, we have understood that not only do our people contribute to our success, but that they should share in that success. We provide all employees with a safe, honest, trustworthy, ethical, respectful and professional work environment. We believe in building friendly and personal long-term relationships by supporting our employees with ongoing training, continued growth and internal advancement while cultivating teamwork and diversity with a culture of inclusion from various experiences and backgrounds. Dedicated to providing security to our employees, we offer a comprehensive benefit program that includes, medical, dental, vision, disability, life, 401(k), a retirement contribution (pension plan) and more. Join our team and help shape the present and future of North America’s energy infrastructure with a career at Kinder Morgan. The Chicago Terminal is located in the far southeast corner of Chicago, on the east shore of Lake Calumet within the Illinois International Port District’s Lake Calumet Industrial Corridor. Approximately a 3 mile drive from I-94 and 103 rd St., and from I-94 and 131 st St., the terminal unloads and loads tank trucks, tank cars, barges, and ships to/from bulk liquid storage tanks that are leased by our Customers. These bulk liquid products include chemicals, biofuels, aviation deicers, and vegetable oils . The Assistant Operations Superintendent is a key member of terminal management team at the Chicago Liquids Terminal and is responsible for operational efficiency, productivity and safety of all assigned daily main yard operations at the Chicago Liquid Storage Terminal. + Basic account management of all customers, + Liaison with supported customers + Preparing for and managing audits, incident response and investigation and ensuring equipment and infrastructure are operational and performing within regulatory and industry standards + Responsible for maintaining a safe and efficient work place and a customer focused culture at all times + This position must be able to lead their workforce by example in all areas such as Safety, Kinder Morgan Values, Environmental Protection, Financial Responsibility and Attitude + Additionally responsible for training, developing and disciplining union laborers and operations supervisors in concert with the Company’s vision and progressive discipline plans. + Perform other duties as assigned + Ensure work environment remains clean and safe at all times + Demonstrate excellent decision making ability and be able to perform well with little guidance + Maintain adherence to DOT, OSHA, and BATF regulations as well as various other guidelines, standards, and company operating procedures + 24/7 365 days a year where may be required to work weekends, nights, holidays, and etc. Key Task Requirements: + Manage inventory and operational efficiency of more than 90 main yard liquid storage tanks + Ensure the Operations Supervisors and Terminal Operators have the proper training and tools to meet the requirements of their positions and comply with company policies/procedures to achieve zero injuries, zero employee preventable releases, and ensure efficient workforce utilization. Take action to prevent incidents by recommending improvements to equipment, systems and procedures + Openly and actively support the Company’s Management Team initiatives and decisions with peers and subordinates + Be knowledgeable of and ensure compliance with company policies, procedures and regulatory requirements to ensure safe, efficient, and compliant facility operation. Perform tasks as directed by management and established procedures + Communicate sufficiently and professionally with all terminal employees to ensure appropriate individuals have the necessary information to meet the goals of the facility + Develop and implement processes and procedures to eliminate reoccurring daily operational issues including asset based and performance based issues + Participate in the hiring process for all hourly union and subordinate personnel + Manage internal and external audits for each supported customer + Schedule, track and supervise required training for all terminal personnel. Participate in the administering of the training programs and field spot evaluations of employees. Attend, schedule and lead meetings + Manage assigned operational budget areas in accordance with predetermined goals + Establish and maintain solid relationships with customers, carriers and KM Departments/employees by addressing their questions and concerns with speed and professionalism + Manage union workforce efficiently on specific daily tasks + Lead initiatives for improvement and efficiency with regards to area of responsibility. Make recommendations and serve as project lead for areas outside of immediate responsibility as required. Follow through on issues identified to ensure appropriate resolution + Communicate information clearly and concisely through wireless radios, telephone, email, handwritten messages, and in person + Serve as the Incident Commander for all incidents and accidents within the plant until properly relieved + Provide 100% customer satisfaction. Follow through on customer related issues to ensure complete customer satisfaction + Other duties as assigned Position Requirements Education Requirements: + A Bachelor's degree or five years applicable experience is required. Job Requirements: + Minimum of five years of leadership / management experience in a dynamic environment + Exemplary communications skills – both oral and written + Proven ability to take initiative and lead subordinates to accomplish defined goals in a fast paced environment + The ability to work from decentralized instructions (written and verbal) + Must be able to respond to emergencies when necessary + Must be able to split time between industrial and office environments during daily operations + Must be able to work quickly and make informed decisions independently and accurately under pressure + Must be able to work various hours outside of scheduled shift to meet the demands of the business + Must possess and maintain a valid driver's license and a driving record satisfactory to the company and its insurers + Mandatory drug screen and background check upon hire + Must successfully obtain a Transportation Workers Identification Credential (TWIC) as required by the Transportation Security Administration at the start of employment. Preferred Experience: + A working knowledge of flammable liquids is preferred + Experience managing a Union work force is preferred Compensation: $88,500 - $128,300 Job level and pay commensurate with experience and skill set. Benefits: Kinder Morgan, Inc. offers employees a comprehensive benefits package. Benefits offered for this position may include the following: health care benefits including medical, prescription drug, dental, and vision coverage; Flexible and Health Spending Accounts; Life and Accidental Death and Disability insurance; Supplemental Life and Accidental Death and Disability insurance for employee and dependents; retirement benefits including a 401(k) with employer and employee contributions and a company-funded pension plan; paid time off; paid parental bonding leave; paid holidays; a flexible work schedule and many voluntary benefit plans. EQUAL OPPORTUNITY EMPLOYER STATEMENT: We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.