Welcome page Returning Candidate? Log back in! Operations Associate Level 1 (All Funds) Job Locations US-AL-Birmingham ID 2024-11428 Category Operations Position Type Experienced Professional Overview

Connecting clients to markets – and talent to opportunity

 

With 4,300 employees and over 400,000 retail and institutional clients from more than 80 offices spread across five continents, we’re a Fortune-100, Nasdaq-listed provider, connecting clients to the global markets – focusing on innovation, human connection, and providing world-class products and services to all types of investors.

 

Whether you want to forge a career connecting our retail clients to potential trading opportunities, or ingrain yourself in the world of institutional investing, The StoneX Group is made up of four segments that offer endless potential for progression and growth.

 

Business Segment Overview:

 

Engage in a deep variety of business-critical activities that keep our company running efficiently. From strategic marketing and financial management to human resources and operational oversight, you’ll have the opportunity to optimize processes and implement game-changing policies.

 

Position Purpose:

 

Provide support for a specific Operations team by performing work that is primarily routine in nature and specific to that team. Types of work performed may include data entry, including entering, compiling, and validating data, as well as other clerical production activities such as proof, reconciliation and posting_ rvlay assist with research and resolving basic problems and perform with a high level of attention to detail and excellent customer service. Works under the close direction of senior personnel in the respective team and expected to possess a moderate understanding of general aspects of the job.

Responsibilities

Primary duties will include: 

Maintain prompt and regular attendanceMaintain an understanding of team expectations and company policiesShared responsibility for team phone and e-mail coverageProvide back-up coverage for various team specific tasks and responsibilities as neededKeep management informed on any unusual requests and potential issuesAssist with general questions and inquiries from customers as neededDevelop and maintain strong relationships with other departments & lines of businessIdentify potential new processes or applications that would increase both efficiencies and accuracy within the team to keep pace with the ever-changing environmentAccomplish tasks as assignedMeet and occasionally exceed job expectationsReliable in attaining expected results, timely and efficientRequires moderate supervisionThis list of duties and responsibilities is not intended to be all-inclusive and can be expanded to include other duties or responsibilities that management deems necessary Qualifications

To land this role you will need:

Effective communication skills — oral and written, with an emphasis on customer serviceStrong critical thinking and analytical skills with high attention to detailAdaptable to change in a highly regulated industryProficiency in Microsoft Office 365 applicationsBasic experience with database query building and/or SQL experience

Education / Certification Requirements: 

Bachelor's degree in business, finance or related field or equivalent work experienceSeries 99, or equivalent (or ability to obtain within 2 months of employment)

Working environment:

5 Days On-Site

#LI-Onsite #LI-GM1

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