Greenwood, IN, US
44 days ago
Operations Clerk
Welcome page Returning Candidate? Log back in! Operations Clerk Location US-IN-Greenwood Job ID 2024-18987 Category Warehousing Overview

JOB SUMMARY:  Performs a variety of administrative and clerical tasks to support Operations activities.

Hours for this role are Wednesday through Saturday, 6:00am - 4:30pm.

Responsibilities

ESSENTIAL FUNCTIONS:

Performs administrative and clerical tasks, including data entry and report generation, to support the timely, accurate, and thorough maintenance of files, logs, and records and to support compliance with GSF, DOT, and other regulatory policies and procedures. (50%)Provides support and assistance to supervisors and drivers in the dispatch office to ensure high levels of productivity and smooth operations. (15%)Prepares and maintains daily paperwork for drivers and the warehouse, including driver DOT files, to ensure confidentiality, accuracy, and timeliness. (15%)Extracts relevant driver data from the XATA system to provide supervisors with the information required to counsel drivers. (15%)Prepares a variety of documents and reports for store deliveries to ensure accurate and timely customer service. (5%)Performs other related and assigned duties as necessary.

LEADERSHIP/MANAGEMENT RESPONSIBILITY

Not applicable.

 

PERFORMANCE CATEGORIES

Productivity/quality standards:  accuracy, timeliness, thoroughnessCustomer and vendor relationsCustomer satisfactionCommunicationProfessional attitude and demeanorOrganization and attention to detailTeamwork within the department and across departmentsProject/assignment standards Qualifications

MINIMUM QUALIFICATIONS:  Education and experience equivalent to:

 

Education/Certification:

High school diploma or equivalent

 

Experience:

2 years of relevant work experience in a warehouse/transportation environment

 

Knowledge, Skills and Abilities

 

Knowledge of (B/basic; J/journey; E/expert):

Relevant department concepts, procedures, and regulations (B)Customer service concepts and techniques (B)Basic office equipment and machinery (PCs, copiers, fax machines, adding machines, calculators, etc.) (B)Filing and record-keeping procedures and systems (B)General warehouse/transportation operations (B)DOT regulations, policies, and procedures (B)XATA computer system (B)PC word processing/spreadsheet software  (B)

Skill and ability to:

Identify problems or irregularities for early resolutionCommunicate and coordinate effectively with internal and external customers verbally and in writingRead and process written information with a high degree of accuracyPrepare a variety of administrative documents and reportsWork effectively in a general business environment, with a focus on high levels of quality and customer serviceAct in accordance with GSF’s Values and Creed Options Apply for this job onlineApplyShareEmail this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Application FAQs

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