Chicago, Illinois
12 hours ago
Operations Consultant - Global Specialized Credit Ops

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection.  Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Line of Business Job Description:

Operations Consultant/Documentation Administrator is responsible for independently coordinate preparation and review of loan/lease documentation, funding and set-up on system of record for Leasing and Equipment Finance within Global Operations.

Job Description:

This job is responsible for the day-to-day resolution of complex problems and the research and execution of complex transactions for a single site/business unit or smaller business unit(s). Key responsibilities include strategically advising upon the design, development, and implementation of products, systems, and services using discretion within the project management methodologies.

Responsibilities:

Advises on the design, development, and implementation of complex products, systems, and services in an operations environment using discretionary judgmentAdvises on projects and directs activities of a team related to special initiativesAdvises as a technical expert in assigned area, providing an understanding of the business unit's operations processes and implications on other groups within the operations functionConsults on present-state, develops alternative future-state approaches, and facilitates implementations by creating a clear and coherent approach to guide effective program/initiative setup, execution, and controlIdentifies and recommends responsibilities and accountabilities for key programs/projects

Line of Business Responsibilities:

Independently coordinate preparation and review of loan/lease documentation, funding and set-up on system of recordResponsible for providing a consistently high level of service to Vendors/Customers in a timely mannerPerforming assigned tasks quickly and efficiently, responding to requests for information, communicating issues to appropriate parties and ensuring that responses to customers are prompt, professional and courteousInterface on a daily basis with underwriters, portfolio managers, customers and other internal business partnersUpdate Exceptions Tracking System for receipt of lease/loan monitoring requirementsInterface with Records Administration to assure proper routing and scanning of documentsException escalation/reporting/resolution in conjunction with Credit Team and external business partnersUtilization and review of a variety of systems and reporting tools that are required in the support of all above-mentioned tasksSpecial projects as required

Required Qualifications:

Lending documentation experience.Highly proficient in Word and ExcelDetailed oriented and strong ability to multi-task in a fast paced environmentSelf-starter with excellent verbal, written and people skills

Desired Qualifications:

Knowledge of the Uniform Commercial CodeKnowledge of motor vehicle titlesKnowledge of commercial InsuranceKnowledge of Supertrump, and T-Value

Skills:

Customer and Client FocusProblem SolvingRisk ManagementAdaptabilityAttention to DetailCollaborationCritical ThinkingIssue ManagementAnalytical ThinkingDecision MakingOral CommunicationsPresentation Skills

Shift:

1st shift (United States of America)

Hours Per Week: 

40

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