London, North Carolina, United Kingdom
6 days ago
Operations Control - Regulatory Lead
Introduction Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's global brokerage team. Join a family of diverse minds, united by a relentless pursuit of excellence. As part of our team, you'll be the architect of protection, safeguarding businesses and empowering their ambitions. Together, we'll build a legacy of trust and triumph in the dynamic world of risk management. We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply. Overview The purpose of this role is to ensure the business unit’s operations are conducted within the legal and regulatory framework, thereby protecting the company’s reputation and reducing the risk of regulatory penalties. The role is key for ensuring a three lines of defence model is effectively operating and requires a strong business partnering approach to enable the effective delivery of the business strategy. The role remit covers the 1st line control environment and governance approach for the Gallagher Specialty division and how this aligns to the wider GGB-UK approach whilst being appropriate for the business. How you'll make an impact Operational Support: To provide day-to-day support and guidance to operational teams on regulatory matters. This includes answering queries, providing advice, and ensuring that regulatory requirements are understood and followed. Regulatory Change: To support the delivery of major Regulatory Change programmes and own the delivery of smaller Regulatory Change projects. Regulatory Compliance Implementation: Implementing and maintaining compliance with regulatory requirements within the business unit. This includes ensuring that policies, procedures, and controls are in place and adhered to. Delivery of Operational Control Plan: To ensure 1st line Operational Control activity is achieved in line with the agreed delivery plan. Advisory Role: To advise business leaders and other stakeholders on the operational impact of regulatory matters and compliance issues. Stakeholder Communication: To communicate regulatory requirements and compliance status to stakeholders within the business unit. 2nd Line Engagement: To work closely with the 2nd Line Compliance function to understand new or changing regulatory requirements and the potential impacts to Gallagher Specialty. Continuous Improvement: To continuously improve processes and controls within the business to support adherence to Regulatory requirements in a way that still supports commercial growth. This includes identifying areas for improvement and implementing best practices. Risk Management: To identify, assess, and mitigate regulatory risks within the business. This includes conducting regular risk assessments and developing strategies to manage and reduce potential conduct risks. Training and Awareness: To educate employees on regulatory requirements and policies. This involves developing and delivering training and communications Operational Control Team Oversight: To support the Managing Director of Operational Controls as deputy as well as in the day to day management of the team including workload and people management as the need arises. Monitoring and Reporting: To continuously monitor business activities to ensure compliance with regulatory standards. This includes conducting regular reviews, and reporting any non-compliance issues to senior management. About You A degree-level education or its equivalent is desired Professional insurance qualification is desired Solid understanding of FCA regulations and their applicability to general insurance – ideally in a Specialty business Knowledge of general insurance products, services, and classes of insurance including underlying legal principles and practices Demonstrates a strong understanding of operational practices and techniques and governing regulations Risk management & Regulatory exposure – ideally within insurance, broking or underwriting environments; Significant experience of operationalising regulatory requirements and changes is essential Experience of implementing Consumer Duty, PROD or Brexit changes desirable Business acumen experience in commerciality and risk awareness Ability to build rapport, establish credibility and to engage and influence stakeholders at all levels, internally and externally People development and management experience essential Results-oriented mind-set with a drive for growth High degree of self-awareness and self-management Excellent oral and written communication skills Experience of working in a global, matrix-managed organisation, with the upmost integrity and confidentiality Eligible to work in the UK Ability to travel as the need arises #LI-RD1 Compensation and benefits On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve: Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days Defined contribution pension scheme, which Gallagher will also contribute to Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x Income protection, we’ll cover up to 50% of your annual income, with options to top up Health cash plan or Private medical insurance Other benefits include: Three fully paid volunteering days per year Employee Stock Purchase plan, offering company shares at a discount Share incentive plan, HMRC approved, tax effective, stock purchase plan Critical illness cover Discounted gym membership, with over 3,000 gyms nationally Season ticket loan Access to a discounted voucher portal to save money on your weekly shop or next big purchase Emergency back-up family care And many more… We value inclusion and diversity Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities. We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don’t worry, we’re here to help, however, we can only do this if you let us know. Should you require reasonable adjustments to your application, please get in touch with TAGlobalSupport@ajg.com . If you’d prefer to speak on the phone, please request a call back, leaving details, so we get in touch. Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.
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