Operations Coordinator, Load Planning

Location: Charlotte, NC

Remote: No

Schedule: Monday – Friday 8:30 am – 5:00 pm

Drive Efficiency in Logistics & Transportation Coordination!

Are you a detail-oriented logistics professional with a knack for problem-solving and optimizing supply chain operations? Join our team as an Operations Coordinator, where you’ll play a key role in managing third-party logistics (3PL) operations, ensuring seamless transportation coordination, and optimizing carrier efficiency.

What You’ll Do:

Manage Load Coverage: Assign internal and external carriers to shipments, ensuring optimal load coverage and minimizing service disruptions.

Monitor & Optimize Transportation Performance: Track real-time logistics, oversee trailer availability, and proactively address any transportation gaps.

Coordinate with 3PL Providers: Work closely with third-party logistics partners to ensure efficient freight movement, meet service level agreements, and maintain cost-effective operations.

Ensure Compliance & Risk Mitigation: Maintain adherence to safety regulations, DOT requirements, and industry standards to reduce operational risks.

Streamline Documentation & Reporting: Handle shipping documents, carrier contracts, and compliance paperwork to maintain operational accuracy.

Enhance Routing & Scheduling: Collaborate with carriers to optimize routes, reduce transit times, and improve on-time delivery performance.

Resolve Transportation Issues: Quickly troubleshoot and resolve delivery challenges, minimizing disruptions in the supply chain.

Drive Process Improvements: Identify inefficiencies in transportation coordination and recommend solutions to enhance service reliability and cost efficiency.

What You’ll Need:

Experience in Logistics & 3PL Coordination: Background in logistics, supply chain, transportation management, or 3PL operations.

Strong Communication & Collaboration: Ability to effectively coordinate between internal teams, external carriers, and 3PL partners.

Organizational & Problem-Solving Skills: Ability to juggle multiple tasks, resolve issues quickly, and make informed decisions under pressure.

Tech-Savvy: Experience with Transportation Management Systems (TMS), ERP systems, or other logistics software to track and manage shipments.

Attention to Detail & Compliance Awareness: Understanding of transportation regulations, safety protocols, and industry best practices.

Who We Are

At Ashley, we’re more than a business…we’re family. As the largest manufacturer of home furnishings in the world, we know what it takes to build incredible furniture and future leaders. We’re problem solvers with the grit to persevere during challenging times and innovators who won't coast when times are good. We create solutions, not excuses. And never settle for the status quo. It’s the reason we’re always searching for better ways to deliver an exceptional customer experience. That's why Ashley Furniture is #1 in our industry.

Ready to grow? You’ve come to the right place. Ashley Furniture has a “Growth Mindset”, and once you join our team, you’ll learn from the best in the business.

Apply today and find your home at Ashley!

Benefits We Offer

Health, Dental, Vision, and Employee Assistance Program

Paid Vacation, Holidays, and Your Birthday off

Generous Employee Discount on home furnishings

Professional Development Opportunities

Ashley Wellness Centers (location specific) and Medical Tourism

Telehealth

401(k) and Profit Sharing

Life Insurance

Our Core Values

Honesty & Integrity

Without hesitation, uses candor and is direct in communicationIs tough-minded in working in and meeting the demands of realityAlways tells the truth and follows through on commitments

Passion, Drive, Discipline

Enjoys working hard and pursues work with energy, drive and willpower to finish Is disciplined in developing consistency into work processesIs focused and relentless in achieving goals

Continuous Improvement/Operational Excellence

Fights to take costs and waste out of the systemSeeks to understand "why" something works the way it does, and through study and improvement determines how to better all processes and systems Strives for more in all areas of work by developing measurements, setting goals and then working on ways to exceed goals through problem solving methods that look beyond the obvious

Dirty Fingernail

​Does not rely on reports to run the business, but rather goes to the work that is being done and sees if the work is being done right for him/herselfHas an insatiable curiosity and takes a "Go and See" approach to understand the current state of the business and the competitive realitiesTakes a hands-on approach to tackle problems and demonstrates critical thinking through use of effective questioning…asking the 5 "Whys"

Growth Focused

Understands the customer’s needs and wants, then challenges current ways of doing business that inhibits growth and organizes work to meet those needsIs competitive by studying the competition and is aggressive in looking for ways to beat themStrives to be the BEST by improving quality of processes, reducing costs, doing more business, being profitable, and growing the business​

We are an equal opportunity employer and provide a drug-free working environment. While Ashley appreciates the interest of all candidates only those meeting specific position requirements may be contacted. Principals Only.