Washington, DC, 20080, USA
3 days ago
Operations Coordinator, SPACE+
Location DC Office - 655 New York Avenue NW Suite 800 Business At Brookfield Properties, our global network and relationships are here for our tenants and partners — wherever they are in the world. Where going to work never feels routine. We integrate commercial real estate with world-class shops, restaurants, and entertainment, creating spaces where work and play don’t just coexist, but thrive. If you’re ready to be a part of our team, we encourage you to apply. Job Description We Are Brookfield Properties: At Brookfield Properties, our success starts with our people. People like you. Brookfield Properties develops and operates real estate investments on behalf of Brookfield Asset Management — one of the largest alternative asset managers in the world. From office to retail, logistics to multifamily, and hospitality to development, we work across sectors to bring high-quality, sustainable real estate to life around the globe every day. We are seeking an Operations Coordinator to join the SPACE+ team as part of Brookfield Properties U.S. Office Division in Washington, DC. Brookfield Properties is looking for a Coordinator to support the increasing demand for turnkey solutions which include services provided by SPACE+ for technology, furniture, and workplace. The Coordinator will play a pivotal role in bringing these services to life by supporting cross functional efforts for SPACE+, asset management, and leasing across the Washington, DC portfolio. Role & Responsibilities: + Interact with tenants to understand and deliver tenant requirements + Develop strong relationships with stakeholders including property operations to key tenant representatives + Manage day-to-day tenant requests including ordering supplies, responding to questions about services used in their space, etc. + Third-party vendor management ensuring delivery of contracted services, invoicing, billing, COI insurance requirements, etc. + Serve as liaison between tenants and building operations as required, managing issues or escalations + Ability to handle multiple locations and projects within project schedule + Proactive oversight of workplace operations of the floor(s)/amenities to ensure they remain up to SPACE+ standards + Conduct quality control walkthroughs to address immediate issues, pre-empt potential future issues and identify areas for improvement when required + Create FF&E proposals, and provide coordination assistance through planning, presentation and delivery including punch list/issue resolution + Obtain quotes from third-party vendors based on tenant needs + Coordination and assistance of tenant move-in/move-out + Respond and close out all tickets submitted via internal tracking platform in a timely manner + Proficient in troubleshooting all SPACE+ technologies for conference rooms and other toolsets + Work with vendors and internal project teams to assist in new projects/locations as needed + Ensure Standard Operating Procedures set forth by SPACE+ team are consistent, up to date and being followed + Assist in day-to-day task execution, facilitating various requests involving marketing, project status updates, operations, and accounting which align to SPACE+ product standards Your Qualifications: + Bachelor’s degree required + Minimum 2 years’ relative experience, workplace management experience is a plus + Ability to present solutions in a clear and comprehensive manner + Able to work independently and responsibly + Able to multitask and handle pressure in a fast-paced environment + Previous vendor management experience + Strong focus on customer service-based hospitality + Hospitality driven, team player and always eager to help + Results driven self-starter able to ensure accurate and timely completion of tasks + Highly organized and able to juggle competing priorities + Critical thinker and excellent problem solving + Strong project management and change management capabilities + Ability to effectively communicate with the team at large across multiple office locations + Financial acumen + Working knowledge of technology and AV equipment setup and usage + Strong computer proficiency in Microsoft Office (Excel and PowerPoint required) Your Career @ Brookfield Properties: At Brookfield Properties, your career progression is important to us. Our leadership teams are dedicated to your success as an employee, and we invest time into training and developing our people. We take pride in knowing that 70% of our employees have more than 5 years of tenure. End your job search and find your career today, at Brookfield Properties. Why Brookfield Properties? We imagine, create, and operate on a foundation of values to build a better world, together. Brookfield Properties strives to create spaces where going to work never feels routine. As a Brookfield Properties employee, you will enjoy many benefits such as 401K matching, tuition reimbursement, summer Fridays, paid maternity leave and more. There is also a generous employee referral program because we want our existing team members to help us build a more diverse workplace through their networks. Compensation & Benefits: Salary Type: Non-exempt Pay Frequency: Bi-weekly Annual Base Salary Range: $70,000 - $75,000 Medical & Pharmacy Coverage: Yes, under Brookfield Medical Plan Dental Coverage: Yes, under Brookfield Medical Plan Vision Coverage: Yes, under Brookfield Medical Plan Retirement: 401(k) Insurance: Employer-paid life & short/long term disability We are proud to create a diverse environment and are proud to be an equal opportunity employer. We are grateful for your interest in this position, however, only candidates selected for pre-screening will be contacted. #BPUS At Brookfield Properties, our success starts with our people. People like you. We develop, operate, and manage more than 1000 properties and 380 million square feet of real estate across the globe. It’s a feat that wouldn’t be possible without our team, a diverse group of creative visionaries and innovative experts who are relentless in pursuit of one goal: to ensure our buildings don’t simply meet the needs of our tenants, residents, and communities — but exceed them, every day.
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