Job Title: Operations Coordinator Job Description Operations experience in the cruise industry or experience in management and fleet movement will have an easy grasp on what our Operations Coordinators do. Quality control through the accurate reporting of data to suppliers – either confirming services or passenger numbers or through accurate information on manifests and emails. Control costs through managing confirmed services. Carries out responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities + Ensure quality control through accurate reporting of data to suppliers, confirming services, or passenger numbers. + Provide accurate information on manifests and emails. + Control costs by managing confirmed services. + Adhere to the organization’s policies and applicable laws. Essential Skills + Operations experience. + Proficiency in Microsoft Office. + Problem management skills. + Vendor management experience. + Hospitality and travel coordination experience. + Knowledge of geography. + At least one year of experience. + Ability to analyze risk, benefit, and impact of decisions. + Ability to view situations from multiple perspectives. + Advanced spreadsheet and computer skills. + Ability to work with internal and external executives. + Strong leadership and management capabilities. Additional Skills & Qualifications + One-year certificate from college or technical school, or three to six months related experience and/or training, or an equivalent combination of education and experience. + Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. + Ability to write routine reports and correspondence. + Ability to speak effectively before groups of customers or employees. + Mathematical skills including the ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. + Ability to apply concepts of basic algebra and geometry. + Proficiency in Database Software, Internet Software, Inventory Software, Project Management Software, Spreadsheet Software, Word Processing Software, Electronic Mail Software, and In-house Reservation Software. + Demonstrable competence in team building, development of objectives and goals, and goal accomplishment. + May require some travel on an as-needed basis. Work Environment You will be working in the Operations department with a team of about 8-12 personnel. You will regularly collaborate with the majority of the team and work closely with the Reservations (Group/FIT) Department to coordinate all land-related requests and activities. The work environment emphasizes teamwork and collaboration, ensuring that all custom and special requests are handled efficiently. TONS of perks once permanent, including full Medical, Dental & Vision, 20 Days of PTO per year, 401k plan, and a week-long trip to Europe each year with a plus one and $1k towards flight booking. Bonus structure up to 20% based on the timeframe of work, prorated for mid-year starts. About Aston Carter: Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service. Diversity, Equity & Inclusion At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through: + Hiring diverse talent + Maintaining an inclusive environment through persistent self-reflection + Building a culture of care, engagement, and recognition with clear outcomes + Ensuring growth opportunities for our people The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.