**Employment Type:** Full time **Shift:** Day Shift **Description:** Work closely with manager, preparing meeting documents and power points, take meeting notes, assist with some scheduling meetings, over see surgical areas. **7:30a-4 or 8-4:30 schedule, variable. Fully onsite in Muskegon.** **POSITION SUMMARY** : Responsible for various operational duties within the Nursing Education Department. Produces and analyses departmental data related to efficiency, productivity, service, and quality in collaboration with the Clinical Manager/Director and Professional Development Specialists. Maintains various operational systems of the department (e.g. payroll). **JOB SPECIFIC ESSENTIAL FUNCTIONS:** + Coordinates projects (i.e. strategic plans, budgets, shared governance meetings, quality improvement teams, etc.) as assigned by the Clinical Manager/Director. + Work as a liaison between Clinical Manager/Director and customers (employees, managers, physicians, patients, and guests) to ensure appropriate follow-up and resolution of issues. + Attends inpatient work-group meetings contributing to operations as appropriate. + Assists Clinical Managers and Professional Development Specialists in the analysis and display of quality data. + Responsible for reviewing and correcting staff clockings daily, monitoring for trends and reporting findings to Clinical Managers for follow up. + Works with Clinical Managers on evaluation/analysis of monthly departmental expense/revenue reports. Works closely with Business Director as appropriate to accomplish variance investigation and explanation. + Act as a responsible steward of resources by minimizing waste and making suggestions for continuing and/or reducing costs. Coordinates efforts with Clinical Managers to streamline purchasing process to reduce inefficiencies. + Produce/coordinates data collection/evaluation related to HPPD/SEPPD on a daily basis. + Maintains database related to competencies, TB, BCLS, license. Collaborates and coordinates with Clinical Managers related updates. + Disperses information to staff as directed by Clinical Managers. + Maintains database to produce graphs for hospital key indicators, staffing effectiveness indicators and other graphs necessary. + When presented with a problem, listens and explores the problem before providing advice and/or options. + Supports clinical leadership efforts by referring individuals to appropriate team members to problem solve, offering technical and procedural consultation. + Cooperates with staff in achieving team goals by initiating or helping others with tasks when time permits. + Maintains confidentiality. + Assumes a positive approach to problem solving and avoids blaming others. + Treats mistakes by self and others as occasions for learning. + Promotes teamwork by keeping others informed, participating effectively in group decision making, working to accomplish team objectives and projects, and by soliciting feedback about one’s effectiveness as a team member. + Assumes responsibility and seek out opportunities for professional development and skill enhancement. + Suggests ways to continually improve quality, productivity, costs and work processes. + Provides information accurately and completely. + Oral and written communication is clear, understandable and professional. + Keeps supervisors and staff informed about relevant issues. + Talks positively and constructively about others. + Responds to expressed requests and needs from customers in a timely fashion. Does not let requests go unanswered. + Obtains and analyzes appropriate data in arriving at decisions within an agreed-upon time frame. + Strives for excellence by seeking challenges and turning them into opportunities. + Selects priorities and organizes work and time to meet them. + Demonstrates a commitment to customers by responding quickly and positively to criticisms, suggestions and needs. + Demonstrates support and exemplifies through work style, relationships and actions, the philosophy, mission, values, and vision of the organization. **POSITION QUALIFICATIONS:** + Bachelor’s degree in business, management, finance, or related field preferred. Experience with hospital operations and data analysis required. + Significant knowledge and experience with personal computers is required to accomplish the duties of this position (Excel, PowerPoint, Word, etc). + Well developed oral and written communication skills. + Articulates and demonstrates commitment to the philosophy, values, mission and vision or the organization. **Why Trinity Health?** **• Unlimited career growth opportunities with one of the largest Catholic healthcare organizations in the country.** **• Competitive pay** **• Paid time off and comprehensive benefit package that starts day one** **• Benefits on day 1, no waiting period** **• Retirement programs with employer match** **• Student loan forgiveness services for staff and their family** **• 18 Days of PTO your first year, 6 paid Holidays** **• 25% discount with Sprint, Verizon, or AT&T** **• Please visit** **https://www.mercyhealth.com/careers/why-mercy-health/** **to see the full list of perks and benefits we offer our colleagues.** **Our Commitment to Diversity and Inclusion** Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law. Our Commitment to Diversity and Inclusion Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions. Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity. EOE including disability/veteran