Position Mission:

The Operations Coordinator interfaces with the Group Leader, Supervisor, Dispatchers, Drivers, and Forklift Operators. This function could also include interaction with internal and external customers including GPC suppliers and outside carrier services/drivers. The coordinator must complete the various company forms utilized in freight movement such as loading/unloading manifests, freight bills, Bill of Ladings, outbound manifests, Hazmat BOLs/Manifests, PODs, and other operations documents that RMDS utilizes. The coordinator will also be responsible for using the McLeod operating system to monitor shipment locations as freight moves through the various terminals.

Position Performance Measures:

Strong problem solving skillsGood organizational skillsExcellent accuracy

Responsibilities:

In addition to the duties listed below employee is also expected to perform any additional duties as assigned by management and to adhere to all company policies and procedures.Operates McLeod, Microsoft Outlook and any other computer/internal freight monitoring systems used within the company to monitor freight movement.Comprehends and ensures compliance with company and government regulations.Closely works with the Operations Supervisor to ensure alignment in meeting daily/weekly/monthly and yearly business objectives.Provide analyses, suggestions and ideas for the improvement of operations within the shift, department and facility.Add/update order comments critical to carrier communication and service reportingMonitor automated carrier selection and assignment. Also, monitor carrier pickup and delivery procedures at terminal.Communicate pickup and/or delivery problems to Suppliers, DC’s , JobbersMonitor shipment status information for the operations team.Monitor EDI transactions and process errorsManage error handling and exceptionsResolve service issues related to carrier claims, volumes, on-time performance and automationProvide shipment status information to suppliers / DC’s /Jobbers, based on communications with carrierCommunicate delivery or shipment problems to customer, as necessaryAccountable/Commitment-Continuous Improvement Initiatives.

Experience, Education, and Abilities:

High School Diploma or equivalent work experience required.At least 18 years of age.1 or more years of general office / clerical experience.Effective problem-solving skills.Competent keyboard skills to produce accurate reports.Effective written and verbal communication skills in English.Ability to operate well under pressure.Highly motivated individual with attention to detail.Proficient in Microsoft Excel, Word, and Outlook.McLeod experience a plus.

Not the right fit?  Let us know you're interested in a future opportunity by joining our Talent Community onjobs.genpt.comor create an account to set up email alerts as new job postings become available that meet your interest!

GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.