We’re hiring an operations coordinator to provide regional-focused administrative and operations support for our Northern California region. In this role, you will directly assist the regional principal for Northern California and serve as a key liaison between Dowbuilt operational department heads and the Northern California region. WHAT YOU’LL DO As the operations coordinator for our Northern California region, you will be responsible for: Regional Office/Facilities Support  + Manage reception and entry areas to ensure an “always-ready and welcome” presentation via in-person communication, signage, cleanliness, organization, and professional image for Dowbuilt + Manage all daily shipping/receiving activities – including tracking and coding outgoing shipments and maintaining relationships with service providers + Manage magazine, newsletter, and other publication subscriptions for region’s various offices/facilities + Order supplies related to office operations, business development, marketing, and other events as needed; organize, and code all related expense invoices + Coordinate and schedule regular office maintenance, cleaning, services, and repairs + Manage all office furniture requests, orders, and maintenance and returns + Develop awareness and proactive management of regional and office budgets & expenses + Support the Facilities/Equipment Manager with various needs/requests when time allows (e.g., warehouse, office, equipment and vehicle tracking, assignments, registration, service, invoicing, transport, etc.) Regional Principal Support + Manage Regional Principal’s calendar and appointments as necessary (e.g., daily/weekly basis) + Book Regional Principal travel arrangements, including but not limited to flights, rental cars, and accommodations/services, reservations, etc. + Collect, code, and submit receipts/invoices for expenses, reports, and reimbursements + Scan, copy, sort, send, and file documents for Regional Principal upon request + Track whereabouts of Regional Principal as best as possible and serve as key liaison for that information internally (w/ due respect to personal privacy and as appropriate) and on a confidential “need-to-know” basis externally + Assist and coordinate with Regional Principal proactively in terms of providing regular and meaningful client experiences and care/service-oriented opportunities, visits, gifts, communications, events, moments and experiences, and proposal support, as needed Employee Support and Engagement + Build social and work events that enhance cultural awareness, training, and learning opportunities. + Ensure our employees have the tools and necessities to create an optimal office working environment, in-office or remote + Recognize regional employee birthdays, milestone anniversaries, and other celebratory events. + Book travel arrangements as requested IT Team Support + Serve as regional IT point person, supporting initiatives, maintaining office IT products (e.g. printers), and other requests as needed + Assist with basic IT issues/needs from employees; submit Assist tickets as appropriate on behalf of employees + Work with IT help desk to ensure new office-based employees are set up with laptops/endpoints, desk phone, docking station, monitors, cameras, headsets, and all appropriate software, apps, permissions, etc. before their first day Marketing Team Support + Serve as regional Marketing point person, supporting initiatives and other requests as needed + Run local events and volunteering, working with Marketing and Events Coordinator + Coordinate local content for The Level and all company meetings + Input regional CRM data + Coordinate local communications and staff meetings in sync with the Regional Principal + Order regional signage, decorations, stationery, and business cards + Support employee’s access to branded items, including apparel, jobsite signage, and office signage + Assist local principal with promotional initiatives, architect dinners, coordination of jobsite events + Ensure activities are Dowbuilt brand appropriate by working with Marketing and Events Coordinator HR Team Support + Serve as regional HR point person, supporting initiatives and other requests as needed + Partner with the Employee Development Manager to ensure a smooth and consistent onboarding and orientation experience for regional new hires + Complete I-9 verification for field and office hires across region, as needed + Provide employee separation process support + Schedule pre-employment drug screens with local providers and coordinate details with new hires, as needed + Support employees with HR needs, directing to appropriate HR Team member, and show employees where HR information is posted + Monitor and follow up with regional team members on outstanding HR training requirements + Help identify and participate in local recruiting and industry events to increase brand awareness and recruiting success, as needed Safety Team Support + Serve as regional Safety point person, supporting initiatives and other requests as needed + Monitor and follow up with regional team members on outstanding Safety training requirements, such as OSHA, First Aid/CPR  + Process regional safety documentation in timely and appropriate manner + Acquire regional safety materials locally as directed by Safety Manager + Support employees with Safety needs, directing to Safety Manager, and showing employees where Safety information is posted Accounting Team Support + Serve as regional accounting point person, supporting initiatives and other requests as needed + Train and assist employees with expense reimbursement in hh2, as needed + Approve regional administrative invoices and monitor regional administrative budgets (administrative, employee event, community giving) + Responsibly manage regional field checks as required + Construction Team Support + Serve as regional Construction Team point person, supporting initiatives and other requests as needed + Support regional vehicle and equipment program, as needed  TRAVEL: Regional travel is required, 25% -50% of the time depending on region. Travel to other Dowbuilt locations and Seattle headquarters may also be required. WHAT YOU NEED TO SUCCEED To be successful as a Dowbuilt's Northern California operations coordinator, you’ll need: + Minimum of 3 years’ office management, administrative, or executive assistance experience required + Bachelor’s degree in business administration, human resources, or related field OR equivalent professional experience + Bilingual English/Spanish is a plus + Dowbuilders are held to the following standards around effective communication (both written and verbal): + Clear—main ideas easily identified and understood. + Concise—gets to the point without using unneeded words or images. + Concrete—includes specific examples or explanations. + Persuasive - refer to objective criteria such as industry practice, project limitations and precedent. + Self-aware - remain flexible, curious, and courteous in all communications. + MS Office Suite expertise required; SmartSheet strongly preferred + Experience with web-based solutions such as Smartsheet, Slack and Egnyte + Technical aptitude and the ability to quickly learn new technologies + Excellent problem-solving skills + Business acumen - including strong problem-solving skills, critical thinking and willingness to articulate performance areas of improvement + Ability to maintain confidentiality around all sensitive business information + Motivated, dependable, and trustworthy + Ability to be an active listener, ask for help and suggest solutions + Ability to manage stress and maintain composure in challenging situations + Enthusiasm for fostering an inclusive work environment, leading diverse teams, and a commitment to increasing equity for all employees + Strong organizational and time management skills + Operate with a high level of integrity and emotional intelligence + Establish and maintain effective relationships with management, employees, vendors, and the public + Tactful, resourceful, inquisitive, and diplomatic + Flexible and adaptable: the ability to switch gears and balance multiple priorities effectively ESSENTIAL FUNCTIONS + Ability to work effectively from the office, home, or jobsite. The expectation of this position is full-time, based out of a Dowbuilt office. Exceptions to this policy can be made at the Regional Principals’ discretion and based on regional needs. + Ability to work between the hours of 8am and 4:30pm PST and flexibility to work beyond these hours as needed. + Must be able to travel up to once per month for recruiting, internal, and/or industry events + Must be highly proficient in basic technology including MS Office Suite + Demonstrate discretion and treat all proprietary company information as strictly confidential outside, and in some cases within, the company + Self-directing, ability to work autonomously + Must comply with Dowbuilt’s drug and alcohol policy + Must pass a pre-employment criminal background check including clean motor vehicle report and drug screen WHAT WE OFFER We are a fun, easygoing bunch of professionals who take a lot of pride in the work we do. We acknowledge the contributions and talents of our team members by providing benefits that support you at work and in life: + Competitive pay commensurate with skills and experience (the range for this position is $90,000-$110,000 annually) + 100% paid medical, dental, vision, and basic life insurance for full-time employees (35% coverage for dependents), first of the month following DOH + 401(k) retirement savings plan with employer profit-sharing contribution + 8 paid holidays each year, no waiting period + Paid Time-Off (PTO) - 12 days/year to start. This accrual rate increases with years of service. + Mentorship and career development opportunities + Education reimbursement WHO WE ARE Dowbuilt is a construction company founded in 1980, and today our talented teams can be found from coast to coast. We excel at cutting-edge, innovative, never-been-done-before residential projects and home service—all of which require precision and impeccable attention to detail. We work with top architects, and our builds are regularly featured in publications such as Architectural Digest, Architectural Record, and Dwell. The Dowbuilt culture is one of care—care for our employees, clients, and the talented craftspeople we partner with—resulting in care for the incredible designs we bring to life. HOW YOU'LL GROW We’re committed to investing in our team members’ ongoing professional development. At Dowbuilt, we want everyone to have equal opportunity to play to their strengths, fill gaps in knowledge, and grow professionally. We believe that effective career development requires two-way, open communication between employee and manager. Expectation setting happens on both sides, along with support, mentorship, and goal setting at regular intervals. Find out where your career will take you at Dowbuilt. Dowbuilt is an equal-opportunity employer that values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Powered by JazzHR