Return to Job Search Operations Coordinator

Under the direction of the Operations Manager and Director of the U-Haul Self-Storage Affiliate Network, the Operations Coordinator will support clients with their set up and continued use of WebSelfStorage, a self-storage management software.

The ideal candidate has an enthusiastic, self-motivated personality with excellent analytical, logic, and reasoning skills. A customer service mindset, an eagerness to learn and the ability to work with others in a fast-paced environment is expected.

Responsibilities include, but are not limited to:

Advise clients on appropriate approaches to their management softwareGuide clients in understanding growth opportunities made available to them for being part of the U-Haul Self-Storage Affiliate NetworkBuild positive relationships though frequent written, verbal and in-person communication with clientsFocus on the client’s experience with WebSelfStorageMust be able to respond appropriately and resolve problems and issues as they ariseWork closely with department to develop marketing programs, improve operational efficiencies and interact with senior managementAssist in the development and implementation of department opportunities and revenue streamsUtilize and prepare management reports to evaluate industry trends and identify growth opportunitiesAttend occasional industry events

Qualifications:

Strong analytical, logic and reasoning skillsAbility to multi-task and effectively manage multiple projectsStrong organization skillsExcellent written and verbal communicationExperience in customer servicePractical knowledge of Microsoft Word, Excel and PowerPoint
 

Education:
A bachelor’s degree in marketing, communications, business management, or the equivalent in experience is preferred.

U-Haul is an equal opportunity employer. All applications for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state, or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.