Job Title: Operations Coordinator

Job Description

Operations experience in the cruise industry or experience in management and fleet movement will have an easy grasp on what our Operations Coordinators do. Quality control through the accurate reporting of data to suppliers – either confirming services or passenger numbers or through accurate information on manifests and emails. Control costs through managing confirmed services. Carries out responsibilities in accordance with the organization’s policies and applicable laws.

ResponsibilitiesEnsure quality control through accurate reporting of data to suppliers.Confirm services or passenger numbers and provide accurate information on manifests and emails.Control costs by managing confirmed services.Follow the organization’s policies and applicable laws in performing duties.Essential SkillsOperations experienceProficiency in Microsoft OfficeProblem managementVendor managementHospitality and travel coordinationAbility to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manualsAbility to write routine reports and correspondenceEffective communication skills before groups of customers or employeesMathematical skills including the ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volumeAbility to apply concepts of basic algebra and geometryAbility to apply common sense understanding to carry out instructions furnished in written, oral, or diagram formAbility to deal with problems involving several concrete variables in standardized situationsProficiency in database software, internet software, inventory software, project management software, spreadsheet software, word processing software, electronic mail software, and in-house reservation softwareKnowledge of geographyAt least one year of relevant experienceAdditional Skills & QualificationsOne year certificate from college or technical school, or three to six months related experience and/or training, or equivalent combination of education and experienceAbility to analyze the risk, benefit, and impact of decisions on the present and future business environment prior to taking actionAbility to look at situations from several points of viewAdvanced spreadsheet and computer skillssAbility to work with internal and external sr level executivesDemonstrable competence in team building, development of objectives and goals, and goal accomplishmentExceptionally strong leadership and management capabilitiesMay require some travel on an as needed basisWork Environment

You will be working in the Operations department as part of a team of about 8-12 Operations personnel. You will work closely with the Reservations (Group/FIT) Department to coordinate all land-related requests and activities. The role offers a bonus structure up to 20% based on the timeframe of work (January to October annually), full medical, dental, and vision coverage, 20 days of PTO per year (holidays included), a 401k plan, and an annual one-week trip to Europe with a plus one, including a $1,000 flight booking allowance.

Pay and Benefits

The pay range for this position is $26.44 - $26.44/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Calabasas,CA.

Application Deadline

This position is anticipated to close on Mar 14, 2025.

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\n \n About Aston Carter:\n

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

\n Diversity, Equity & Inclusion\n

At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:

\n Hiring diverse talent\n Maintaining an inclusive environment through persistent self-reflection\n Building a culture of care, engagement, and recognition with clear outcomes\n Ensuring growth opportunities for our people\n

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.

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