Operations & Corporate Proximity Lead
Your Manager: BrandCo's Proximity Solutions Director
Team: Tech
Location: Chiswick, London. We operate a hybrid working approach, which allows you to manage your time between home and office.

Be part of something big

Embark on an exciting career journey with Pernod Ricard, the #1 premium spirits organisation in the world. We proudly manage a portfolio of 240 premium brands available in over 160 countries. Join our team of 18,500 talented professionals spreading 73 countries and contribute to our diverse range of major wine and spirits categories.

At Pernod Ricard, we are "créateurs de convivialité," dedicated to transforming every social interaction into an authentic, friendly, and responsible experience. Our commitment extends beyond great taste; we prioritise sustainability and responsibility, from grain to glass.

Join us at Pernod Ricard to enjoy a fulfilling and dynamic career in the global wine and spirits industry!

Your new team

Our global Tech team operates in an agile manner within a dynamic product organisation. Immerse yourself in a collaborative environment where innovation thrives, and your contributions will play a direct role in shaping the path of our cutting-edge products. As a key player in our agile setup, you'll have the opportunity to enhance efficiency, foster creativity, and play a pivotal role in our product development process.

Become part of a team that embraces adaptability and values continuous improvement, ensuring we stay at the forefront of global technology advancements.

The Operations & Corporate Proximity Lead will ensure the successful deployment of the following products (global or archetype based):

Operations – Manufacturing: R&D, Spirit Management, Manufacturing Operations, Manufacturing Optimisation, Quality Management and Labs, and S&R.Operations – Supply Chain: planning, logistics and warehouse management, direct & indirect procurement, and customer services.Corporate: Finance, Human Resources, and other Corporate (S&R, Legal, TAX, …).He/she will manage the Operations and Corporate Proximity Specialists (specialised by products) who will oversee demand, testing and change management for their respective perimeters.

Your unique contribution

The Operations & Corporate Proximity Lead is the voice of the domains in the Management Entity. He/she animates the key user community in strong collaboration with global BPOs. He/she drives change management activities and supports the deployment of functional products. He/she has a deep knowledge of local legacy products.

Capturing affiliates' needs and specificities on a specific product domain: Collect, qualify and assess the local business demands and specificities, approve or reject them and contribute to the demand backlog review, prioritization and validation. Participate with Global Product teams in Value Mapping exercises, ideation sessions and Product framing analysis

Driving roll-out and change management activities for global products of their domain scope: Set up the size of roll-out and change management effort and perform related activities to ensure successful deployment & adoption of global products. Allocate resources at the affiliate level to the Product Journey. Validate Test Scenarios and Cutover Plan to be performed at affiliate level.

Monitoring value realization and ensuring continuous improvement: Monitor adoption and success realization, quality/quantify value delivered at affiliate level, coordinate the animation of the local community of key users & collect their feedback at key steps, ensure continuous improvement of products, connecting with Business Engagement Lead(s) & product teams, participate to change advisory board

Management and development of Proximity Specialists: Lead and manage their team of Proximity Specialists, providing direction, coaching & support to help them achieve their objectives

Who you’ll be working with
Internally, you’ll work with the Business Engagement Lead (to gather demands collected by BEL), Product Manager & Product Owner (to transfer new validated domain demands), Proximity Specialist (to collect feedback on Product adoption, and specific needs), Business Owners (to collect feedbacks, pain points and needs related to Domain Products) and Key Users (animate key users' community for the domain, and share the latest products updates and documentation)
Externally, you’ll work with local and global vendors who provide project resources, backfill or legacy applications to procure, assess and manage services provided

Your blend of talent
This position could be right for you if you:

Have expertise in Operations and Corporate domain scope, with a deep understanding of challenges in the product domain for their geographical scope

Have Mastery of adoption/change management and testing/deployment methods & tools

Have strong experience in project management

Have stakeholder engagement & communication/animation skills

Have Mastery of agile principles & associated ways of working

Have the Technical foundation (Systems Architecture, Data Analytics, Security…)

Have good industry knowledge and insights into key challenges for Operations and Corporate functions

Have experience in people management, preferably within a multiple-team structure and different locations.

Our mix of benefits
For your health, we offer private medical insurance, income protection and a comprehensive Employee Assistance Programme.
Our lifestyle benefits include 28 days’ annual holiday, your employee pension, share incentive plan, season ticket loans, payroll giving and more!
You can access lots of gifts & discounts, including an allowance each year to spend on our brands in our staff shop and employee discounts from a range of high street retailers.
We have regular events in our very own office bar, employee-run networks, a culture of flexibility and trust and a variety of tools and resources to help you focus on your wellbeing and mental fitness.

Conviviality: the Pernod Ricard Way
We have our own way of doing things. We call it conviviality! It’s our way of being, and something unique you feel and experience when working for Pernod Ricard.
We’re committed to conviviality, and with this, you’ll be Proud to Belong to our Pernod Ricard family. You’ll be Empowered to Perform, supported to succeed, and acknowledged for the value you bring.
We combine all this with our Commitment to Care: we are unlocking the magic of human connection to transform our industry and make a positive impact on the world though our strong focus on sustainability and responsibility.

We’re committed to diversity and inclusion
People are at the heart of everything we do at Pernod Ricard and are the foundation of our collective spirit as ‘Créateurs de Convivialité’.
We promote diversity and inclusion throughout our business and supply chain. In our teams, we proactively foster a diverse work force and an inclusive culture – an environment where we can truly be ourselves. 
We will assess your application for this role based on your skills, experiences and achievements, not your gender, age, ethnic or educational background or any other such factors. Please feel free to leave these off your CV and application form if you so wish.
Similarly, if you would like to discuss opportunities for flexible working or require accommodations or support to complete our application process, please let us know.

Responsible drinking
As ‘Créateurs de convivialité’, we want to turn social interactions into genuine and friendly experiences of sharing and wellbeing.
In our culture, we want to create diverse teams in which our differences contribute to our success. Therefore, all are welcome at Pernod Ricard, regardless of your religious beliefs or personal choices on the consumption of alcohol.
In our business, we work together with industry members, civil society, governments, local authorities and UN bodies to promote responsible drinking. 

Job Posting End Date:

2025-02-09

Target Hire Date:

2025-04-01

Target End Date: